Senior Community Manager, Federal Club (or Associate Director, commensurate with experience)

We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ+ people, to join our team. Don't meet every single requirement? Studies have shown that people from marginalized communities are less likely to apply to jobs unless they meet every single qualification. At HRC, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Position Summary:

The Community Manager is a key member of the Federal Club team - the Human Rights Campaign's industry renowned mid-level donor program. This position is part of an energized staff who train, coach, and support the volunteer leaders affiliated with the Steering Committees throughout the country. The Community Manager engages regularly with HRC senior volunteers and board leadership to achieve annual fundraising goals through new member recruitment and donor stewardship, as well as fostering leadership development and fundraising skills with the volunteers. This position works closely with members of the Board of Governors and interacts regularly with members of the Board of Directors, and HRC's senior staff.

The position will report to the Senior Director of Federal Club. This is a full-time, hybrid position based in Washington, DC. This position requires work outside of standard business hours (evenings and weekends) including frequent domestic travel, approximately 25% of the time.

The Senior Manager salary range is $60,800-$76,000. Those with at least five years of experience may be considered for hiring at the Associate Director level, with a salary of $76,000-$99,000.

Position Responsibilities:

• Develop and cultivate strong relationships with volunteers and Board members, providing on-going coaching, training and conflict management as necessary.
• Responsible for developing customized club growth and enhancement strategies for Federal Clubs based on well-established strategies as well as new initiatives, including:
  • recruitment and retention of members through event planning and one-on-one solicitations;
  • donor-centered stewardship and retention strategies; and
    • consistent renewal and activation strategies to achieve annual fundraising goals.
• Responsible for managing a portfolio of local HRC Federal Clubs, leading volunteer teams in developing and executing donor-centered year-round cultivation and recruitment plans. Lead Federal Club stewardship and recruitment efforts around all HRC activities including Federal Club events and annual fundraising dinners.
• Collaborate with staff and volunteers on identifying prospects, drafting scripts for fundraising pitches, creating compelling content for events and communications, coordinating speaker travel, and developing briefings for senior staff.
• Provide prospecting support to local HRC Federal Clubs by leading strategy calls with volunteer leaders to achieve annual fundraising goals.
• Collaborate with the Major Gifts Team to identify major donor prospects and upgrades and support a superior and seamless donor experience through joint cultivation activities and as donors move between the Federal Club and Federal Club Council programs.
• Assist the Senior Director and other team members in special projects and ongoing initiatives to improve services to volunteers and donors.
• Additional special projects could include but are not limited to: special fundraising campaigns, stewardship efforts, inter- and intra-departmental initiatives, social media content development, and benefit fulfillment.
• Work with Federal Club team to develop volunteer training modules throughout the year, with a special focus during the biannual Board Meetings and other opportunities throughout the year.
• Other duties as assigned.

Position Qualifications:

• Three years of successful fundraising experience. Special consideration given for experience with mid-level donor programs.
  • Those with at least five years of successful fundraising experience may be considered for hiring at an Associate Director level.
• Deep commitment to and knowledge of the rapidly changing LGBTQ+ equality movement and an inherent drive to keep current on HRC's work as well as the social justice movement more broadly.
• Excellent leadership, conflict resolution, and exceptional interpersonal skills are required.
• Thoughtful, curious, flexible, collaborative, and creative problem-solver with entrepreneurial spirit and a sense of humor.
• Demonstrated experience working with highly motivated and passionate volunteers and donors.
• Committed to high-level customer service and donor support and consistently demonstrates initiative, creativity, tact, discretion, and diplomacy.
• Good public speaking skills required. Experience delivering training preferred.
• Solid understanding of fundraising principles required, and proficiency with donor databases strongly desired.
• Strong writing skills are strongly preferred.
• Proficient in Microsoft Office applications (Word & Excel), Google Suite (Gmail, Calendar, Google Docs and Drive) and the Web and ability/willingness to learn new programs and software
• Proven track record handling multiple projects, managing and meeting deadlines, and working gracefully under pressure.
• Flexibility with work schedule is required. The ability to travel at least 25% of the work time is required. This will involve evening and weekend work.
• Personal interest in and commitment to LGBTQ+ rights required.

All positions at the Human Rights Campaign may require travel on a regular basis or periodically.Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.