Business Office Specialist

Posting Date

04/24/24

Application Deadline

04/27/24

Pay Range

$19.15 - $27.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Animal Care and Control

About the Position

Are you passionate about serving your community and providing excellent customer service?

As a Business Office Specialist, you will have the opportunity to interact with customers throughout your day and assist them with the variety of services we offer at Animal Care & Control, including stray animal intakes, lost and found animals, animal adoptions and license sales, and releasing animals back to their owners. As one of our champions, you will take the lead in identifying the customer's needs and assisting them through the correct process. We will count on your strong customer service skills to navigate the requests that come your way. Don't miss out on this opportunity to support our shelter! Apply today!

About Us

Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about proper care of homeless and stray animals and work hard to help find them new homes.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, rare occasions off site events
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Employee discounts for goods and services
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at

We Require

• Two years of experience performing office, data entry, administrative, and clerical duties
• High school diploma or GED

We Also Value

• Clerical experience in an Animal Care and Control type environment
• Experience with processing financial transactions
• Bilingual skills in English/Spanish
• One year of handling cash

Job Contributions

• Provides courteous, high-quality customer service to members of the public
• Processes adoptions and arrange release
• Reviews animal records and sets up introductions
• Creates and maintains necessary animal records, performs data entry
• Answers emails, in-person and online inquiries about lost or found pets. Gathers information, including microchip scans and creates related reports
• Conducts financial transactions by collecting fees from customers and balancing a cash drawer daily
• Research person info, make phone calls, and send emails to locate pet owners
• Runs daily reports including but not limited to cash balancing, jurisdictions, kennel verification, kennel inventory, field and owner intakes, adoptions, due outs, fees by type, hold and notify, missing animals, and other auditing reports
• Stock supplies, print copies, light cleaning
• Sells dog license tags to the public
• Helps customers with a variety of other transactions

Working Conditions

• Required to work holidays and weekends
• Exerting 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly
• Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions
• Work is predominately performed in a busy, often noisy, office setting within an animal shelter with close proximity to dogs and cats with unknown temperaments or behaviors.
• In this role, you will be exposed to cleaning products used in animal shelters and the smells associated with animal housing.
• While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces that are sometimes slippery, uneven, and rough

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!