Store Manager

We are seeking a Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the team for our Rebel Convenience Store!

ESSENTIAL JOB FUNCTIONS:

· Support and organize all daily retail operations of store according to the Company policy.

· Oversee proper and thorough preparation of necessary reports and paperwork by employees daily, weekly, monthly.

· Maintain staffing (hiring and employee reorganization); create schedules to meet business needs and ensure excellent customer service.

· Ensure that all state and federal labor laws/ regulations are adhered to; interact with Human Resources department on a regular basis to ensure compliance.

· Maintain clean and polished appearance of store all areas of the store, both indoor and outdoor; make repairs as necessary.

· Ensure all required marketing (posters, signage, etc.) are displayed appropriately.

· Maintain professional conduct, display a positive attitude, and adhere to Dress Code policy at all times during work shifts, enforce Dress Code policy to employees.

· Practice excellent customer service to everyone who enters the store, assist with purchases and up-sell items to increase store profitability (includes car washes).

· Effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, money order, check, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to all store personnel in utilizing transactional equipment.

· Adhere to and enforce proper cash handling procedures to prevent losses and enforce security controls established by the Company (drive-offs, burglary, theft prevention, identification checks, counterfeit bills, etc.).

· Use, operate, clean, deep clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, food service equipment, microwave, etc.). Provide assistance/training to all store personnel with food service equipment and maintenance.

· Perform inventory duties, including following vendor check-in process, correct product pricing policies, and check/place codes on products according to policy.

· Keep all company and store information confidential.

· Perform all duties with minimal direction and/or periodic supervision.

· Other duties as assigned.

JOB QUALIFICATIONS:

• 2+ years of supervisory experience as a Senior Team Lead or Assistant Manager.

• Must be at least 18 years of age.

• High School diploma or GED preferred.

• Ability to communicate effectively in English, in both verbally and in written form.

• Ability to understand and follow oral and written instructions; able to read and write at a level sufficient to perform assigned duties successfully.

• Ability to perform position responsibilities, essential functions, and physical demands and work environment as listed.

• Multi-tasking skills with an ability to meet established deadlines.

• Ability to perform basic arithmetic operations using addition, subtraction, multiplication, and division.

• Full understanding of competitive relationships and market drivers as well as company merchandising practices/procedures.

• Ability to learn basic and deep cleaning methods and procedures and train staff on protocols.

• Ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task.

• Ability to prioritize job task completion utilizing effective time management skills.

· Strong communication, interpersonal, and customer service skills for daily customer interaction.

· Multi-tasking skills with an ability to meet established deadlines.

· Ability to plan, coordinate and monitor the task completion of subordinates.

• Be able to handle high amounts of stress as dealing with the public/subordinates may be challenging at times.

• Ability to learn and apply proper safety requirements associated with fueling, foodservice and retail management.

· Physical abilities necessary:

• Ability to stand and/or walk for an at least 8 hours.

• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday.

• Ability to occasionally push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).

• Ability to occasionally bend at waist with some twisting up to one hour of workday.

• Ability to occasionally grasp, reach, and manipulate objects with hands above the head and below the knees. (This work requires eye-hand coordination, and may require bilateral coordination of hands up to 4 hours of workday).

· Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.

· Approximately 75% of work is performed indoors, but there will be times when working outside for a long period of time will be necessary: