Fulfillment Center Equipment & 108 Dock Supervisor

** Fulfillment Center Equipment & 108 Dock Supervisor**

**Job Category****:** FULFILLMENT CENTER **Requisition Number****:** FCEQU002693 Showing 1 location **Job Details**

**Description**

**FC Equipment & 108th Dock Supervisor**

**General Summary of Purpose:**

As our **FC Equipment & 108th Dock Supervisor**, you will be responsible for supervising support employees in all aspects of the receiving and distribution of merchandise and material as well as shipping case lot orders. Responsible for implementing, monitoring and maintaining safety, productivity and quality standards, and building a culture that promotes employee engagement.

**Essential Functions:**

* Manage overall daily work processes to ensure the receiving, storage and movement of merchandise and material to meet the demands of the order fulfillment process. Maintain appropriate staffing levels and consistent workflow.

* Ensure accurate and timely completion of MindWare Wholesale case lot orders.

* Manage overall daily work processes to ensure the accurate and timely shipping and receiving of offsite merch center product.

* Ensures kit production and item repacks are completed to required specifications

* Coordinates movement of product to and from various offsite locations

* Interacts professionally with other departments regarding quality issues with company merchandise and determines appropriate action for resolution

* Ensure comprehensive OSHA, safety and production training is provided and written training guides are current. Observe daily operations and ensure employees follow all safety guidelines.

* Directly supervise up to 50 employees. Interact with employees daily. Coach and recognize individual employees as appropriate based on individual strengths and needs.

* Closely monitor accuracy/error rates within assigned areas and follow up with additional training, coaching, or changes to work processes.

* Coach employees on XP standards and principles to maximize performance and meet required performance, accuracy, and on-standard percentages according to the policies and procedures of XP. Provide daily feedback to employees on performance, complete daily XP timesheets timely, and complete weekly coaching based on XP requirements.

* Analyze production reports to identify areas of success and opportunity. Ensure staffing levels are appropriate to meet work requirements. Work with Equipment Operations & Receiving Manager to plan for future needs in equipment, processes, budget, staff, etc.

* Investigate and complete accident/incident reports. Follow up with injured employees on light duty status to ensure compliance with physician restrictions.

* Complete administrative duties timely, including attendance and performance tracking, daily XP timesheets, documentation of employee relations issues, recommendation of disciplinary action, staff scheduling and rotation of job duties.

* Counsel employees when company policy, performance or safety issues arise and ensure needed changes are made. Document employee discussions and consult with HR on appropriate process and documentation for corrective action, including terminations.

* Complete annual performance evaluations timely on all direct reports and recommend merit recognition.

* Promotes an environment that encourages employee engagement. Actively works with employees to develop and carry out impact planning based on employee engagement survey results.

* Communicate promptly and effectively with support areas, including Inventory, other FC areas, IT, HR, etc. to ensure appropriate support and coordination of work.

* Abide by all policies and procedures of Oriental Trading Company.

* Works with and safeguards confidential information daily.

* Maintains regular and predictable attendance.

**Heres what you need to join the fun:**

* General computer experience required (MS Office & AS400 applications preferred)

* Ability to communicate and understand English in written and verbal form

* Excellent verbal and written communication skills

* Ability to multi-task

* Able to be CPR and first aid certified

* Associates degree or equivalent combination of education and experience preferred

* Minimum of 6 months production experience preferred

* Minimum of two years supervisory experience in a multi-flow production environment preferred

* OTC product knowledge and familiarity with order fulfillment processes preferred

* Ability to stand and walk for the duration of the shift

* Ability to climb stairs

* Ability to lift to 75 pounds

* Ability to work in elevated work areas up to 45 feet high

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All work and no play just isnt our style. Join us today!

**Oriental Trading Company** (a Berkshire Hathaway company) is the nations largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home dcor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading' history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to Make Life More Fun, Oriental Trading spreads joy and smiles to millions each year through a robust family of brands; and .

***EOE***

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