Production Manager at White Oak Music Hall

White Oak Music Hall is seeking a charismatic, organized, and versatile Production Manager who is passionate about production and setting a new standard for accommodating the needs of touring artists.  This person will have meticulous attention to detail, an enthusiastic personality, and most importantly, a passion for live music. The Production Manager is a full-time salaried position that reports to the General Manager, AGM, and venue Talent Buying Team.  The Production Manager is responsible for ensuring that all technical and logistical elements align to create an exceptional experience for both artists and audiences.

Website: whiteoakmusichall.com

TITLE: PRODUCTION MANAGER
JOB LOCATION: HOUSTON, TX
JOB TYPE: FULL-TIME
CAREER LEVEL: MANAGEMENT POSITION

WHAT THIS ROLE WILL DO

• Oversee all elements and aspects of show and event production, including:
• Show advances and execution
• Venue spec sheets and reference materials
• Show systems & templates tools
• Budget development and oversight
• Supplier development and maintenance
• Venue production cost oversight and management
• Develop production schedules and timelines for each event, taking into account load-in, soundchecks, performances, and loud-out.
• Represent White Oak Music Hall as production and event manager for all shows. 
• Generate budgets and pricing for artists and special events developed by talent buyers and private events team.
• Assist with accounting close of all shows produced by division.  Task includes artist pre-settlement and settlement oversight, venue settlement, and show accounting reconciliation.
• Negotiate production and show related supplier agreements.
• Deliver all productions within vetted and agreed upon budgets.
• Assist Marketing with all on-site fan and partnership initiatives, including media support, fan initiatives, and social media interactions.
• Assist Sponsorship with all tour and show alliance partnership initiatives, including staffing support, show activations, logistics, and artist relations.
• Assist Ticketing with ensuring all venue ticketing set ups are built to ensure the best fan experience including site holds, production holds, and artist allocations.
• Develop and implement operational policy and procedures for the Production Department.
• Coordinate with in house or external technical teams to ensure equipment is maintained, tested, and in properly working order for all events including troubleshooting any technical issues as they arise.  This includes regularly scheduled maintenance and cleaning for all venue-owned equipment.
• Recruit, hire, and supervise technical staff, including sound engineers, lighting technicians, stagehands, and stage managers.
• Conduct post-event evaluations to identify areas for improvement and implement changes as needed. 
• Participate in weekly staff meetings as needed with venue department heads and Stage Right executive team as needed.

WHAT THIS PERSON WILL BRING

• Show production experience at clubs, theatres, and arenas
• Show settlement experience at club, theatre, and arena level
• Festival production experience
• Artist touring experience
• Familiarity with Ticketmaster Audits
• Data entry experience
• Basic health and safety training
• Experience with Microsoft Office products, specifically Excel
• Excellent interpersonal, verbal, and written communication skills
• Strong attention to detail
• Ability to multi-task
• Handles complex functions or transactions, including priority accounts or transactions that require error-free work
• Can resolve problems related to correct data entry procedures
• Ability to effectively communicate across departments with a common goal in mind
• Self-starter & motivated to work creatively & independently
• Flexibility to work evenings, weekends, and holidays as required
• Desire to be exposed to new music and become acquainted with our artists and fans
• Passion for what you do and how you do it

PHYSICAL WORK DEMANDS

• Ability to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently.
• Flexible Schedule (days/nights, weekends)
• Working environment is fast-paced, loud and stressful
• Position requires extended periods of prolonged standing and working on your feet

GENERAL DUTIES

(Required of all consultants and employees, regardless of position.)

• Follows all departmental/company policies and procedures, setting an example by actions, interactions, and reactions, and makes suggestions for improvements.
• Follows safety rules and guidelines.
• Participates in the execution of emergency management plan and can locate what to do in the plan for various events.
• Follows requirements of Employee Handbook including attendance, demeanor, and work habits to the extent applicable to Consultants.
• Acts in accordance with the Mission and Attributes, Core Values of White Oak at all times.
• Is proactive in promoting the vision of the White Oak fan experience for each person served.
• Reports incidents of abuse, neglect, or mistreatment promptly.
• Adheres to Policy on Ethical Conduct and reports violations.
• Executes responsibilities in an effective and efficient manner.
• Other duties as assigned and agreed between the Company and the Consultant.

EQUAL EMPLOYMENT OPPORTUNITY
We are an equal employment opportunity employer and comply with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.