Equipment Finance Operations Manager

Job Overview

Division Overview

The Equipment Finance (EF) Division is responsible for providing creative capital solutions for equipment acquisitions and leases to small and medium sized businesses through various referral channels to include OEM, dealers, vendors, distributors, brokers and captives. The Equipment Finance Division also works closely with other bank divisions, in a team/cross selling capacity to deliver first in class solutions to the banks clients while enhancing the banks brand and providing shareholder value.

Job Overview

The Operations Manager of the Equipment Finance Division ensures that all transactions are processed with optimum efficiency, timeliness, and accuracy, assuring compliance with policies and procedures. The Operations Manager is fully responsible for all aspects of the operations, facility, systems and support staff of the division. The Operations Manager is a member of the EF management team and various other committees as needed. The Operations Manager works with numerous third-party partners and vendors to provide solutions and support to the EF division and clients.

Principal Accountabilities

Provide oversight on the direction of key strategic initiatives and best practices. Generate timely, accurate and concise reports for the Equipment Finance Division and provide technology that allows easy access to data to manage portfolios and business development activities, as well as compliance, regulatory reporting and risk management. Develop integration tools to allow for additional capacity, capabilities and competitive positioning. Manage processes to ensure compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). P & L and Balance sheet to include budgeting, reporting, planning and oversight of accounting procedures. Chartered member of various committees. Assists with Portfolio management, collateral support, collections and asset disposition.

Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation and timeliness. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events.

Duties

• Track business development goals, performance, and incentive program compensation.
• Facilitate business unit reporting directly, and in concert with Business Intelligence business partners.
• Administer the department SWAP operational process, controls and reporting.
• Supervise interim funding and progress funding of transactions.
• Assists in the execution of Syndication activities on the buy/sell relationships.
• Manage Internal and External Audit, and Bank Examination preparation, information requests, responses, and remediation process.
• Direct the acquisition and implementation of technology to support Equipment Finance functions.
• Manage Equipment Finance regulatory training, data collection and reporting, including but not limited to Fair Lending, Regulation B, Bank Secrecy Act, Fair Credit Reporting.
• Provide oversight of policies and procedures that reduce risk of loss in the management of the Equipment Finance portfolio.
• Assist in the implementation and oversight of sales training/management and relationship development programs.
• Act as project manager for department projects and assist and support the President of Equipment Finance with special projects as needed.
• Facility Supervision and management
• Other duties as assigned.

Personnel Management

• Lead recruitment efforts and partner with Human Resources to recruit, hire, retain and develop a talented and diverse workforce.
• Coordinate training for new hires and in conjunction with performance and developmental needs.
• Monitor behavior and results to effectively coach and motivate team members to achieve service and sales goals.
• Prepare and conduct scheduled performance evaluations. Address and document performance issues.
• Schedule employees, manage time off requests and approve weekly timecards, if applicable.
• Responsible for building and developing a successful team as well as staff retention. Involve staff in planning, decision-making and process improvement.
• Responsible for encouraging continuous enhancement of subordinates' knowledge and competencies to foster their successful career advancement.

Qualifications & Skills

• Bachelor's degree in business, finance or related field.
• Master's degree in business administration preferred.
• Certificates in compliance, project management, process improvement and data governance desired.
• 10 or more years' experience in Equipment Finance and/or loan operations, including Project Management and Data Governance/Reporting.
• Knowledge of agency guidelines and industry standards as they relate to Commercial Banking and Equipment Finance Lending operations.
• Experience with Pricing Software solutions, Tvalue, Supertrump, Infoanalysis or similar systems preferred.
• Experience with various CRM platforms.
• Data warehouse and transfer experience a plus.
• Exceptional organization, time management and follow-up skills.
• Ability to work independently with minimal supervision.
• Good presentation skills, including ability to present differing opinions.
• Strong analytical skills, including a solid understanding of bank financial statements.
• Ability to motivate or influence others and obtain cooperation and agreement on important outcomes.
• Ability to calmly and professionally deal with varying personalities from diverse cultures at all levels within and outside of the organization.
• Must be able to perform responsibilities with composure under the stress of deadlines, requirements for extreme accuracy and quality and fast pace.
• Ability to effectively handle multiple, simultaneous, and changing priorities.
• Must have proficient typing and computer skills, specifically Microsoft Word, Excel and PowerPoint.
• Must exercise the highest level of discretion on both internal and external confidential matters.

Core Competencies

• Managerial Courage

• Planning

• Technical Learning

• Organizing

• Managing Through Systems
• Business Acumen

• Dealing with Ambiguity

Physical Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA)

Physical Demand:

Percentage of Time:

Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.

90-100%

Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.

90-100%

Able to grasp, move and sort forms and papers.

90-100%

Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone

90-100%

Able to remain stationary at a desk for long periods of time.

75-100%

Regularly move about the office to access file cabinets, storage drawers and various office equipment

75-100%

Occasionally position self to reach heights between floor and 6.'

<25%

Occasional travel to attend seminars and meetings. Some overnight travel may be required.

<10%

Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.