US - Field Technical Spt Rep V - US2 - Full-time / Part-time

Our client,  semi conductor industry is seeking a Field Technical Spt Rep/ CSR  to join their team. 

Job Title: Field Technical Spt Rep

Location: Secaucus , NJ

Pay Range: $20-$30

What’s the Job?

Within the family, there is a range of technical customer on-site functions. The family of jobs is focused on managing the onsite delivery of service delivery support, installation, and configuration for customer environments. The jobs solve various business systems and specialized or complex clustered environments. Deliver reactive and proactive activities according to the Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on-site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs, and ensuring they are met. Jobs are responsible for HP's Total Customer Experience as well as revenue growth, profitability, and account retention. Advanced: Uses ability as a skilled specialist to contribute to developing new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge of the general/technical acts of the job. Works on extremely complex assignments where a high degree of independent judgment, initiative, and technical knowledge are required to resolve problems. Work is completed independently and can handle most unique situations. Frequently determines methods and procedures for new assignments. Minimum Vocational/Diploma/associate degree (technical field) with 6 plus years of working experience in related fields or degree holder with 8 plus years relevant working experience. Experience with support of a full range of HP products in the Customer base. Proactive account management experience must meet HA/MCS qualifications.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.