Sales Engineer

Highly competent and skilled, a Sales Engineer will serve as a key technical resource for the MPG sales team. A sales engineer is expected to have a deep understanding of our products/services, be able to articulate complex technical concepts to both technical and non-technical stakeholders, and play a crucial role in driving successful sales engagements. Regular customer visits and trade show attendance is expected to represent the Marketplace business, estimated 25% travel.

Sales Prospecting: Conduct proactive outbound prospecting to follow-up on new leads through phone calls, emails, and other communication channels. This includes incoming quote requests, tradeshow leads and 3rd party leads, among others.
• Manages and organizes all individual activities such as customer visits, opportunity follow-up, sales pipelines, call/visit report summaries, etc.
• Technical Expertise: Develop a deep understanding of our products/services and stay updated on industry trends and technology advancements.
  • Attend internal and external trainings as appropriate.
• Pre-sales Support: Work closely with other members of the sales team to provide technical expertise during the pre-sales process, including product demonstrations, presentations, and addressing technical inquiries.
• Customer Solutions: Work closely with customers to understand their unique requirements and propose product solutions that meet their technical and business needs.
  • Knowledge and solutions shall include Standard product, relevant 3rd party product and modified standard options.
  • Work closely with MSG Sales team to hand-off and receive opportunities as necessary.
• Quotation Support: Assist in the creation of customer quotations, documentation, and other materials to support the sales process.
  • Proficient in CRM and SAP to adequately support the customer.
  • Follow guidelines to develop opportunity specific market pricing.
• Customer Advocacy: Act as a liaison between customers and internal teams, providing valuable feedback to Marketplace product development and other departments based on customer interactions.
  • Participate in Marketplace PODs as appropriate and actively engage in the Voice of Customer Strategy.
• Post-sales Support: Collaborate with Product Support and Customer Service teams to ensure a smooth transition from quotation to order to delivery.
• Market Research: Conduct market research to identify trends, opportunities, and threats within the industry. Analyze competitor activities and market dynamics to inform business strategy.

To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills & Abilities:

• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Results-oriented with a track record of meeting or exceeding goals.
• Optics knowledge/optics industry experience required.
• Strong technical acumen with the ability to understand and communicate complex technical concepts effectively.
• Excellent presentation and communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with CRM software and other sales tools.
• US citizenship or permanent residency (green card) required.

Education/Experience:

Bachelor's degree in engineering, physics, mathematics, or hard science; formal training in sales, negotiations, and management highly desirable; minimum of two (2) to five (5) years experience in technical and/or business-to-business sales.

Physical Requirements:

Ability to sit or stand for long periods of time; ability to travel; work in office setting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.