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Automotive Dispatch and Maintenance Assistant
| Hours | Full-time, Part-time |
|---|---|
| Location | Norcross, Georgia |
About this job
IBEX IT Business Experts
IBEX is a proven reliable, responsive contractor with exceptional internal subject matter experts and an extensive network of qualified partners and consultants. Our focus is on supporting and promoting world-renowned, industry-recognized frameworks and standards. In doing so, we help our clients develop world-class, business-centric services and business change environments.
IBEX is an 8(a) and Women-Owned Small Business (WOSB), certified through the Small Business Administration (SBA) and the Women's Business Enterprise National Council (WBENC) respectively. In 2020, IBEX obtained ISO 9001:2015 certification for its Quality Management System. In 2021, the Inc. 5000 list identified IBEX as one of the fastest growing small businesses in America for the fourth year in a row.
IBEX has a strong level of past performance with IT Best Practices, Learning Solutions, and Support Services. Our consultants and trainers are highly sought after by clients including the COX Enterprises, US Army, US Air Force, Centers for Disease Control and Prevention (CDC), and National Aeronautics and Space Administration (NASA).
Category Administration Description
IBEX IT Business Experts (IBEX) is a nationally recognized project management, training, and professional services firm focused on supporting the needs of both government and commercial sectors. IBEX is an award-winning 8(a) and Women-Owned Small Business (WOSB) with the Inc. 5000 list identifying IBEX as one of the fastest-growing companies for four years in a row. Additionally, we are a past recipient of the American Express 'On the Rise' Government Contractor of the Year award. In 2021, we were named to the Georgia Fast 40 list of fastest-growing companies in the state. IBEX has grown substantially year over year since its founding in 2012.
At IBEX, our core values are exemplified through our people, products, processes, and daily activities! If you have the skills, experience, and alignment with these core values, this position is for you!
- Passion for Success
- Intentionally committed to diversity of thought
- Inclusive of all people and perspectives
- Do the right thing, even when no one is watching
- Improving businesses & communities through collaborative solutions
Job Description
Position: Automotive Dispatch and Maintenance Assistant
Location: Chamblee (4770 Buford Hwy, Chamblee, GA 30341) and Roybal (1600 Clifton Road NE, Atlanta, GA 30329-4018) campuses or within 50-mile radius of facilities.
IBEX IT Business Experts, LLC is looking for a Automotive Dispatch and Maintenance Assistant to support our client, the Centers for Disease Control. Qualified candidates will have previously demonstrated experience executing dispatch functions through a vehicle reservation system, providing clerical and administrative support to departmental operations, and assisting in fleet logistics including relocating vehicles to authorized points. Necessary tools to success: being a respectful team player, flexibility in working hours, and high attention to detail.
Minimum Qualifications:
- Must have the ability to work in the US
- Must hold a valid Georgia Driver's License
- Able to pass Federal Government security/background check
- Ability to pass pre-employment drug test
- Capable of effectively communicating in English, both written and verbal
- Education: High school diploma / GED
- Experience: 3 - 5 years relevant work experience
- Technical Skills: MS Office Suite, Word, Excel, Email
Preferred Qualifications:
- Basic understanding of commercial automotive shop maintenance services
- Familiar with the use of office automated equipment (scanners, copiers, printers, computers, voice message systems)
- Knowledgeable in organizing and maintaining paper and electronic files, creating spreadsheets, data entry into databases, verifying reports for accuracy and completeness, handling and adjusting customers' complaints, maintaining an inventory of equipment and supplies, answering questions on departmental services and functions
Responsibilities:
Dispatcher Functions
- Assist in the assignment of vehicles in the fleet for use by authorized CDC employees
- Intake and process requests for vehicles through the Vehicle Reservation System (VRS)
- Maintain accountability & security of the fleet vehicles
Clerical & Administrative Support Functions
- Copy documents, answer phones, send & receive emails on behalf of the department
- Assist in the validation of monthly usage reports and input data into automated systems
Motor Vehicle Maintenance Functions
- Inspect fleet vehicles
- Relocate/move vehicles between on-campus & off-campus locations as required
- Assist in the management of purchase, provision & control of fuel cards issued by CDC
- Performs other duties as requested
Work Environment: This job requires work in both an office environment and outside for long periods of time. Employees must be in good physical condition, able to work outdoors in all types of weather (e.g., heat, cold, rain, snow, etc.) along with the ability to stand or walk for long periods of time. This role routinely uses standard office equipment, vehicles and climbing in out of vehicles. The employee must occasionally lift or move office products and supplies, up to 50 pounds. The employee must be comfortable standing and working outdoors with reasonable accommodation. This is a smoke free environment.
Appearance: All personnel shall be attired in business casual clothing for daily work. Attire worn should always ensure employees safety from working conditions (long pants, appropriate shirts and close toe shoes): on occasion, staff may be required to wear a business dress for certain activities.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must portray a professional business attire including closed toe shoes. The employee must always keep the safety of government vehicles and all property secured and undamaged. The employee must occasionally lift or move office products and supplies, up to 50 pounds.
IBEX IT Business Experts, LLC (IBEX) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, IBEX?complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.??
IBEX?expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of IBEX's employees to perform their job duties may result in discipline up to and including discharge.?
We excel because we all come from very different backgrounds, yet all fit into a culture that encourages an entrepreneurial thought process. It is the diverse perspectives of our IBEX employees that strengthen our organization. Come be a part of our innovative & inclusive team!
Full-Time/Part-Time Full-Time Location Atlanta, GA Exempt/Non-Exempt Non-Exempt Hiring Manager(s)This position is currently accepting applications.
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