Server- West Woods Golf Club

Position Purpose

The City of Arvada operates the West Woods Golf Course with a restaurant and banquet room; responsible for selling food and beverage and to serve guests in a warm, friendly and professional manner.

***Tip Eligible Position****

Job Functions / Scope of Authority

ESSENTIAL JOB FUNCTIONS

• Provides excellent customer service to patrons of the golf course facilities, serves meals in a professional and timely manner;

• Greets customers warmly and with a smile, proceeds with standard sales approach; has thorough knowledge of menu contents, daily specials and knows basic preparation of each (baked, fried, broiled, portion size, approximate time, etc.)

• Has thorough knowledge of beverages, i.e. house brand liquors, liquor, beer and wine that is available; knows special beverage promotions;

• Works in an organized, expedient manner, anticipates guests' needs;

• Clears dishes and tables as needed;

• Assists bus person when possible;

• Keeps stations and work areas clean;

• Performs all side work duties, works opening and closing as directed; helps where needed in restaurant; attends departmental meetings; other duties as assigned.

Working Environment / Qualifications

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

• Must be 18 years or older

• Must be able to work evenings and weekends and some holidays

• Must have good interpersonal skills- ability to establish and maintain effective working relationships and supervisors, other employees, and the general public.

• Previous customer service or waiting experience helpful

• Ability to communicate with others, ability to use good judgment;

• Ability to work independently, ability to maintain a clean and neat appearance, ability to maintain adequate attendance, ability to follow instructions, working knowledge of all menu items and their presentation, ability to work with a P.O.S., handle and reconcile cash banks, ability to lift/carry up to 50 pounds.
  
  

Vision Mission Values

Vision:

We Dream Big and Deliver

Mission: We are dedicated to delivering superior services to enhance the lives of everyone in our community.

Values:

Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.

Passion: We are a high performing, inclusive team inspiring each other to pursue excellence.

Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results