HR Operations Manager

Description

Are you an experienced human resource (HR) leader who enjoys working with and supporting a team of experienced professionals that provides sound, quality HR advice, guidance and services to agency leaders and team members? Do you possess a proven ability to address complex labor and employee-related issues, interpret collective bargaining agreements, and provide guidance for the organization? If your answer is Yes, this role as the HR Operations Manager may be the perfect opportunity for you!

Duties

This recruitment is open until filled. Applications received for this job opportunity will be reviewed immediately, so your prompt response is encouraged. The hiring manager reserves the right to make a hiring decision at any time during the recruitment process.

The Opportunity:

Reporting to the Human Resources Director, you will manage all operational and consultative activities related to the human resources program, including recruitment, classification and compensation, labor relations, performance management, personnel investigations, workforce diversity, equity and inclusion, HR policies and procedures, and liability prevention.

Some of what you'll do:

• Provide leadership for HR team members in the planning and delivery of sound advice, accurate completion of work, and quality service to our team members, leaders, partners and customers;
• Provide expert-level advice to agency managers and leaders on highly complex issues, ensuring accurate and consistent application of and compliance with federal and state laws, Washington Administrative Code, agency policy, and collective bargaining agreements;
• Provide labor relations guidance to leaders of bargaining unit team members;
• Develop, build and nurture positive and effective working relationships with union representatives and shop stewards;
• Manage and oversee all aspects of the agency's recruitment program;
• Manage and oversee all investigatory activities into personnel issues, ensuring the process meets just cause standards.

NOTE: After successful completion of the review period and effectively demonstrating the ability to perform work independently, you may be eligible to telework up to two days per week, at the discretion of the Human Resources Director and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects assigned and the presence of a remote work environment that is safe and has an appropriate level of reliable connectivity. You must live within a reasonable commuting distance (less than 50 straight-line miles) to the DRS building in Tumwater, WA, and must be willing to adjust your telework schedule to attend mandatory meetings, trainings, etc., at the DRS facility.

Qualifications

What we're looking for (required qualifications):

• Proven experience providing senior-level advice, guidance and consultation to managers, leaders and team members in all human resource operational areas. This experience is typically gained from a minimum of five (5) years of full-time professional experience (a Bachelor's degree in Human Resource Management may substitute for up to two (2) years of experience);
• Demonstrated experience in labor relations, including reading, understanding, interpreting and applying collective bargaining agreements, providing guidance and advice to managers and leaders of bargaining unit team members (experience is typically gained through a minimum of two (2) years of full-time professional experience);
• Proven experience providing supportive and engaged leadership for a high performing team, including setting goals and expectations, providing effective direction and feedback, promptly addressing issues, and conducting timely performance appraisals (experience is typically gained through a minimum of two (2) years of full-time professional experience);
• Expert-level knowledge of state and federal employment laws, Washington Administrative Code, and human resource practices;
• HR Certification (SPHR/PHR, SHRM-SCP/CP, IMPA-SCP/CP) is highly desired;
• Demonstrated proficiency with Microsoft Office products, including Word, Excel, PowerPoint and SharePoint (version 2016 or newer); and
• Demonstrated proficiency in the following competency areas:

Communication

Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.

Consultation

Employs expertise, credibility and effective partnering to help customers and/or peers identify, evaluate and resolve complex or sensitive issues and problems. Demonstrates willingness and initiative in partnering with peers and customers in order to achieve desired outcomes.

Peer Relationships
Finds common ground and solves problems through collaboration and candid interaction with peers. Is seen as a team player; recognizes the business concerns and perspectives of others. Gains the trust and support of peers by maintaining and strengthening relationships.

Leading Others

Provides for and fosters a work environment that emphasizes the coaching, development, motivation, recognition and accountability of others. Sets clear goals and expectations, delegates work appropriately, and values and uses feedback; demonstrates the courage to address performance problems and issues promptly. Treats team members equitably. Is seen as inquisitive and curious about the team's performance, and asks questions to gain further understanding of what the team needs to be successful.

Ethics, Integrity, Values and Trust

Earns the trust, respect and confidence of others through consistent honesty, forthrightness, and professionalism in all interactions. Keeps confidences and admits mistakes. Is seen as being direct and truthful in all situations. Displays extremely high standards of integrity and ethical conduct and models the behaviors expected of others in the organization.

Judgment

Displays balanced thinking that combines data-based analysis, experience and perspective while also considering decision impacts. Effectively weighs alternatives and makes decisions that incorporate facts, opinions and other relevant information.

Functional and Technical Skills

Demonstrates a designated level of proficiency in technical skills and knowledge to successfully accomplish the job. Keeps up with current developments and trends in area(s) of expertise.

Commitment to Diversity
Recognizes the value of diversity. Helps create an environment that embraces and supports diversity, equity and inclusion.

Supplemental Information

Why Work for DRS?

At DRS, we are one team. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and we serve over 930,000 current and former public employees in Washington. Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers.

Regardless of what our specific duties may be, we are all dedicated to one purpose: ensuring our members have the information, tools, expertise and services that ensure they receive the retirement benefits earned while in public service. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) our customers' expectations. All DRS leaders are focused on providing the coaching, mentoring, resources and support that team members need to be successful.

At DRS, team members enjoy:

• A modern work environment
• Flexible work schedules
• Free parking
• Commute Trip Reduction Program
• Infants at Work Program
• Tuition reimbursement
• Eligibility for Public Service Loan Forgiveness
• Opportunities for professional growth
• Subscription to LinkedIn Learning
• Commitment to team member safety and wellness
• Community involvement/charitable giving

Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply for this opportunity. Be sure to complete all sections of the electronic application and answer all supplemental questions. Resumes will not be accepted in lieu of completing the work history section of the application template. Applications with comments "see attachments" will be considered incomplete. Only those applicants whose background and experience most closely matches the desirable qualifications and competencies of this position will be considered for this opportunity.

Please attach the following to your online application:

• A cover letter clearly describing how your knowledge, skills and abilities align with the job duties and qualifications of this position; and
• A chronological resume outlining your experience to-date.

Important Information:

• If you are the preferred candidate for this position, a professional reference from your current or most recent supervisor will be required;
• If you are current or recent state employee, we will also review your personnel file as part of our selection process;
• A job offer is contingent upon completion of a background check that includes a criminal record review;
• Candidates who are offered a job with DRS must possess work authorization that does not require sponsorship by the employer for a visa now or in the future;
• DRS complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

Veteran's Preference: Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible,

The Washington State Department of Retirement Systems is an equal opportunity employer supporting diversity, equity and inclusion. DRS does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.

If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resource office at . Persons of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7208 or TTY Relay Service at 711.

Come join our team!