Front Desk Staff

We invite you to apply in person at 2600 Dixie Hwy, Wilton Manors, FL 33334, during our operating hours from Monday to Friday, from 7:00 AM to 7:00 PM.

2 years of customer service experience (Required)

Responsibilities involve upholding exceptional customer service aligned with Company standards, facilitating sales, managing cash registers (POS), loss prevention strategies, and ensuring adherence to all Company policies and norms.
The role asks for a commitment five days a week, Monday through Friday, with availability from 7:00 AM to 7:00 PM, and Saturday from 8:00 AM to 3:00 PM, to fulfill the responsibilities of the position.
Key Responsibilities
Extend professional, friendly, and welcoming greetings to customers.
Assist customers with garment/material pick-up and drop-off.
Handle incoming telephone calls, addressing queries, and redirecting as necessary.
Thoroughly inspect clothing/materials for damages before customer departure, noting any visible issues when tagging items.
Accurately write complete orders, incorporating detailed instructions and customer preferences.
Performance Metrics
Professional handling of customers, calls, and inquiries.
Adherence to established Company quality standards in all work.
Timely completion of account processing and assigned clerical tasks in line with policies.
Maintaining good working relations with Company personnel and management.
Qualifications
Education/Certification: High School Diploma or equivalent required.
Required Knowledge: Basic understanding of business functions and proficient operation of cash registers and general office equipment.
Experience Required: One to three months of relevant retail experience and/or training.
Skills/Abilities: Ability to follow instructions, attention to detail, strong communication, basic computer proficiency, excellent customer service skills, and willingness to assist and support others.
Physical Activities and Requirements
Finger Dexterity: Precise finger movements for tasks like picking up small objects and gripping handles.
Talking: Clear and accurate communication of details, instructions, or ideas.
Average Hearing: Ability to hear and comprehend normal conversations and information.
Repetitive Motions: Regular use of wrists, hands, and fingers.
Average Visual Abilities: Necessary visual acuity for inspecting garments, materials, or operating machinery.
Physical Strength: Ability to lift and move various weights up to 50 pounds occasionally.
Working Conditions
Exposure to heat, steam, and occasional humid conditions in a shop environment. Moderate to loud noise levels in the workplace.

Benefits:

High school diploma or equivalent (Required)

Experience:

Work Location: In person

Job Type: Full-time

Salary: $13.00 - $16.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Schedule:

Experience:

Shift availability:

Ability to Commute:

Ability to Relocate:

Work Location: In person