Front Desk Receptionist

Greeting and Welcoming:

Welcome and greet visitors, clients, and employees in a friendly and professional manner.

• Provide information and directions to guests as needed.

Answering Phones:

• Operate the phone system, answer and direct incoming calls to the appropriate person or department.
• Take and relay messages accurately.

Administrative Support:

• Provide administrative support to various departments, such as coordinating courier services, and managing appointments.
• Schedule appointments and meetings for staff members.
• Manage conference room reservations.
• Prepare outgoing mail and packages.
• Maintain accurate and up-to-date records of visitors and calls.

​​Customer Service:

Address customer inquiries, resolve issues, and provide information about the organization's products or services.

Technology Proficiency:

• Utilize computer systems for tasks such as word processing, email, and maintaining spreadsheets.
• Familiarity with office equipment such as photocopiers and printers.

Collaboration:

• Collaborate with other administrative staff to ensure smooth operations.
• Communicate effectively with different departments within the organization.

Professionalism:

• Maintain a professional and positive demeanor at all times.
• Uphold confidentiality with sensitive information.
• Maintain a neat and organized front desk area.
• Assist in resolving any issues or challenges that may arise in the front desk area.

Hours:

• Monday - Friday 
• 10:00am- 4:00pm

Qualifications for a Front Desk Receptionist often include excellent communication and interpersonal skills, organizational abilities, and proficiency in office software and equipment. Additionally, being courteous, adaptable, and having the ability to handle multiple tasks simultaneously are essential traits for success in this role.