Customer Service & Computer Repair Technician
•Today
Estimated Pay | $21 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Lakeland, Florida |
Compare Pay
Estimated Pay We estimate that this job pays $21.34 per hour based on our data.
$15.83
$21.34
$46.96
About this job
Job Description
Job Description
The Store Repair Technician will serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Work in a great team based environment.
Duties And Responsibilities:
- Diagnose, troubleshoot, and repair devices.
- Provide recommendations for problem resolution.
- Explain complex technician issues to customers in a non-technical, simple-to-understand manner.
- Sell Home+ insurance program through Asurion.
- Meet or exceed sales goals.
- Provide repair and replacement estimates to customers.
- Ensure that all repairs meet or exceed uBreakiFix quality standards.
- Greet customers in a friendly manner and maintain a positive, fun work environment.
- Answer phone calls with a professional, courteous, and friendly demeanor.
- Ensure that customers have an enjoyable five-star experience by providing superior customer service and exceeding customer expectations.
- Keep track of all devices and inventory while safeguarding all store stock.
- Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair.
- Maintains the cleanliness and professional appearance of the store.
- Other duties as assigned.
Qualifications:
- Outstanding customer service skills.
- Excellent technical, problem-solving, and analytical skills.
- Exceptional organizational skills.
- Strong written and oral communication skills.
- Proficient in Microsoft Office.
- Work well individually.
- Ability to work flexible hours, including weekends.
- High school diploma or GED.
- Valid Driver’s License.
- Ability to pass driving, drug, and background screening.
Benefits:
- Career Growth Opportunities
- Training/Certification on-the-job
- Monthly sales commissions
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Full-time Jobs Part-time Jobs Seasonal Full-time Jobs Posting ID: 902117903 Posted: 2024-05-05 Job Title: Customer Service Computer Repair