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Customer Service Representative - General Labor Experience Wanted
•2 days ago
| Estimated Pay | $17 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Fort Wayne, Indiana |
Compare Pay
Estimated Pay We estimate that this job pays $16.91 per hour based on our data.
$14.7
$16.91
$23.7
About this job
We are a fast-growing firm taking over the Fort Wayne area.
Responsibilities:
- Consistently delivers a remarkable customer service experience.
- Responsible for improving customer retention using strategic programs, services, and excellent communication.
- Works extensively with the customer to provide timely solutions including order entry, order follow-up, shipment tracking, order updates, etc.
- Accepts coaching and takes action to improve performance.
- Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
- Shares relevant customer feedback with sales partners to form new strategies and resolve issues.
- Quickly captures customer’s needs and seamlessly provides delivery options that meet those needs.
- Proactively looks for opportunities to drive sales growth by identifying new leads.
- Provide a personalized approach that shows customers we can help, regardless of their need.
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