9-1-1 Telecommunicator
Hours | Full-time, Part-time |
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Location | Corvallis, Oregon |
About this job
Member of the Corvallis Regional 9-1-1 Communications Center (CRCC) team within the City of Corvallis Police Department Professional Standards and Support Division. Provide call answering and public safety dispatch services for ten (10) public safety agencies throughout Benton County. Answer emergency and non-emergency telephone calls and requests for public safety services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-aided dispatch system and various mission-critical communications equipment. Coordinate inter-agency and multi-agency public safety responses, ensure responder safety, and respond to needs of community members to safeguard live and property, and to promote community livability. Adhere to a Telecommunicator Code of Ethics, maintain proficiency in established policies, procedures, telecommunications equipment and geography of area served.
Full-time 40 hours per week, CRCCA represented
12-month probationary period
The Corvallis Regional 9-1-1 Communications Center operates 24 hours a day, 365 days a year including holidays and weekends.
Work rotating shift work and/or compressed work schedules, including nights, weekends, and holidays.
Work mandatory overtime with no notice and/or respond to the workplace when emergency situations warrant including buy not limited to times of civil unrest, natural disasters, and inclement weather.
Telecommunicators work 5 days a week, 8 hours a day. Our Shifts include days, swings and nights. Schedules rotate every three months according to our association's shift bidding process and operational needs.
During the training period a trainee can expect to work all shifts (days, swings, and nights) while learning the duties and responsibilities of the position.
Cert Pay: DPSST Intermediate 4.5% DPSST Advanced 8.0%
Lateral applicants may start at a higher wage depending on experience.
Proposed Recruitment Timeline for Multiple Positions
January 18, 2024Recruitment OpensJanuary 29, 2024Initial review & Criticall testing invitations sent; then on-goingFebruary 5, 2024Initial test completion deadline; then on-goingOn-goingOral Boards & Final InterviewsOn-goingBackground/Medical/Drug Screen/PsychAnticipated appointment for positions will be as appropriate
Essential Functions
Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.
- Certification as Department of Public Safety and Training (DPSST) Basic Telecommunicator and Emergency Medical Dispatch
- LEDS Update/Inquiry level certification
- CPR and First Aid certification
Qualified applicants must submit an online application located on the (click on "Apply" above).
This recruitment is continuous for multiple positions. Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
Applicants may reapply and test in Criticall multiple times. Test scores are applicable for up to one year. Applicants that fail the Oral Board or Final Interview must wait one year to be eligible to reapply in the current recruitment process.