Front Of House Supervisor

Summary

As a Front of House Supervisor, you will support the Food and Beverage manager by leading the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of cashier, food runner, barista, bartender and expeditor. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies

• Effective Communication
• Adaptagility
• Decision Making
• Initiative

Key Responsibilities

• Be an expert on all front of house tasks and able to train team on best practices and on being guest-focused
• Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols are implemented and tracked on logs
• Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks
• Maintain neat, organized, and safely stored work and storage areas where FIFO is practice
• Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts
• Support FBM with team member management through interviewing, scheduling, missed punch adjustments, and coaching conversations
• Know all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens
• Ensure all guests are cheerfully attended to and that all service standards are followed
• Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions
• Learn and share knowledge of local area, culture, and on-site activities
• Keep a positive attitude, anticipate needs of your team and guests
• Set clear expectations, provide accurate, complete, and timely communication
• Other duties as assigned

Preferred Qualifications

• High School Diploma/GED
• Previous restaurant leadership experience, including leading training
• Experience leading a team of 2-10 people
• Food Handler Certification and TIPS card, Food Safety manager certification highly desired. Must be certified prior to first day of work
• Experience with POS systems
• Knowledge of basic barista and bartending skills
• Excellent communicator
• Experience with conducting inventories

Additional Information

• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• Operate guest transport carts and/or property vehicle
• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday
• Bend and stoop
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.