DPS Admin Assistant

The North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We serve more than 14 million drivers through safe, well-maintained roads, which has brought significant and continued economic growth and development. We were the first tolling agency in the US to use electronic tolling technology with the TollTag. We were also among the first to convert an entire network of roads to cashless tolling (2010). NTTA is dedicated to continuing its legacy as a leader in tolling.

***$2,000 Retention Bonus***

Summary:

The purpose of this position is to provide clerical support to the Department of Public Safety Sergeant Area offices assigned to the North Texas Tollway Authority Detail. This is accomplished by completing clerical tasks by entering data, processing paperwork, processing public information requests related to DPS activity, providing support to Troopers assigned to the NTTA Detail, routine inquiries, processing court notices, distributing mail, and filing. Other duties include processing case files, maintaining statistics, and duplicating video recordings and case files for county courts.

Responsibilities:

• Provides customer service by answering the phone, assisting callers, processing paperwork and requests, writing receipts, locating citation and accident information, entering data, creating and distributing regularly scheduled paperwork and forms, creating and maintaining files, assisting customers with special requests, locating and providing ancillary information to citizens, maintaining the department filing system, typing, printing, and distributing information and correspondence, processing the mail, and maintaining records and filing systems.
• Maintains court information by entering citation information, printing and assembling citations, building case reports, processing warrants and related information, locating dispositions, verifying citation information, notarizing and mailing official documents, and logging information.
• Completes routing clerical tasks by entering routing information into databases, compiling, and calculating statistics and reports, processing mail, checking and maintaining office supply inventory, answering the phone, and assisting walk in customers.
• Assists law enforcement personnel by providing information on citations to drivers, notifying troopers of court dates, copying files, completing paperwork for new personnel, entering trooper information, and reconciling credit and fuel cards, assisting with the preparation of regular meetings, recording minutes, entering time and attendance information.
• Operates communication systems (TLETS) by providing information to the courts, maintaining system confidentiality, corresponding with other law enforcement agencies, verifying information, disposing of classified documents, and maintaining deadlines.

Qualifications:

Minimum:

· High school diploma

· 1 – 3 years’ experience

· Valid Texas driver’s license

· Ability to pass the fingerprint and background check in accordance with the Criminal Justice Information Services (CJIS) security policy and maintain CJIS eligibility.

· Ability to perform intermediate Excel functions.

Preferred:

· N/A

About NTTA: NTTA is a political subdivision of Texas created to acquire, construct, maintain and operate toll roads in North Texas. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States. NTTA is a vibrant organization with a highly qualified, energized and engaged team focused on achieving Excellence and we are looking for talented individuals to join us.

Our mission: We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure.