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in Cleveland, OH

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Hours Full-time, Part-time
Location Cleveland, Ohio

About this job

Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way-all so you can meet your career goals. To us, the most important measure of our success is yours.


INTERSHIP SUMMARY:
This position will work directly with Cision's Sales teams. This position is focused on customer outreach to targeted lists for specific campaigns, assisting Account Executives with account research and meeting preparation, and general data entry and tasks in the Salesforce database. The position will provide a rewarding perspective into our business's daily operations and strategic initiatives all with a focus on improving the customer experience and customer retention. Additionally, interns will have the opportunity to learn about our product suite and gain professional experience working in a SaaS company.

EXPERIENCE OUTCOMES:
Gain first-hand experience in a professional setting.
Receive first-hand training on a best-in-class SaaS communications tools and increase knowledge of news distribution processes.
Gain experience speaking directly with customers via phone and email.
Understand how various types of companies differ in their communications approach and needs (Agencies, Public Companies, Private Companies, and Public Interest Organizations).
Gain understanding of sales strategies and techniques.
Understand various communication tools often used by industry professionals.

Duties & Responsibilities:

  • Research clients in Salesforce for Sales Teams
  • Create reports leveraging internal data sources, complete customer analyses, and develop customer presentations
  • Manage ad-hoc and daily key account requests
  • Collaborate closely with the sales leadership team
  • Build phone experience through account outreach to targeted customer lists
  • Other tasks that are related to helping the business

Qualifications:

  • Well-organized, team player with a drive to learn and a passion for PR, journalism, sales, and marketing.
  • Excellent written and oral communication skills
  • Strong knowledge of Microsoft Office applications
  • Pursuit of a business, PR, Marketing, Comms or related degree
  • Available 40 hours per week for Summer 2024 (Targeted start date of June 3rd, 2024 and will run thru early-mid August 2024.
  • Anticipated Graduation date Dec 2024 - May/December 2025
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the and named a "Top Diversity Employer" for 2021 by .
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
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