SALES/CUSTOMER SERVICE

We are seeking a SALES/CUSTOMER SERVICE candidate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Our showroom hours are Tuesday - Friday 9:30 - 4:30, and Saturday 10-4. So the candidate must be able to work on Saturdays. The ideal candidate would be a team player that works well with others, is self motivated, and willing to help out in other areas when it is slow, or as needed.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills