Administrative Assistant (Hybrid Remote/Glastonbury, CT)

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Administrative Assistant

Since 2000, Crum & Forster's Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

The A&H Specialty Business Unit takes a forward-thinking, flexible approach to solutions that span a robust slate of products tailored to needs in Special Risk, International Travel Medical, retail and wholesale Travel and Occupational Risk. At year-end 2022, the SBU recorded $675M in gross premium written.

Information about the Role, Line of Business and Team:

The Occupational Risk Profit Center is part of the Specialty Business Unit (SBU) within A&H and writes the following lines of business: Occupational Accident, Contingent Liability and Employers Liability, Non-Trucking Liability, and Physical Damage for Independent Contractors with ancillary Workers' Compensation for employees. The target markets are the trucking industry and the Gig Economy.

This role will perform a variety of administrative responsibilities in support of the SVP, leadership team and staff, Glastonbury, Eatontown and remotely. This will include scheduling meetings, preparing and submitting expense reports, and organizing team events. The Administrative Assistant will work with the Senior Vice President on connecting organizations, projects, and critical business information, ensuring meetings run smoothly.

What you will do:

Provide administrative support for the SVP (and others on occasion), i.e. travel & expense, calendar coordination, submission of licensing documentation, etc.
• Be point-of-contact for general business support across all departments within the Specialty Business Unit (SBU), primarily Occupational Risk, such as underwriting, operations and accounting
• Arrange small-scale team events inclusive of staff meetings, department activities, holiday parties, and community outreach initiatives
• Partner with A&H HR Team for employee activities as needed
• Coordinate office and volunteer activities with Glastonbury Office Manager
• Schedule and organize all aspects of external client meetings/events and conferences, i.e. coordination of attendees, which may include mass mailings, venue and dinner reservations, assist with C&F employee travel logistics, etc.
• Organize and maintain electronic files within shared drives, multiple directories and within CRM platform (Salesforce), while confirming data validity and up-to-date information is captured, on a weekly basis
• Act as a liaison between internal disciplines and assist in follow-up on status of actions, when projects may require it
• Support all departments with routine requests, including collecting information to build PowerPoints for monthly team meetings
• Other duties as assigned

What YOU will bring to C&F:

• Ability to model appropriate behaviors including professionalism and approachability with all employees
• Strong organization and time management skills
• Ability to pay careful attention to detail to ensure accuracy of all work
• An understanding to remain flexible and adaptable to changing processes and circumstances
• Ability to clearly present information through the spoken or written word
• Ability to multitask and prioritize duties
• Have a calm and friendly demeanor
• Possess high level of initiative and able to work with minimal supervision
• Ability to be resourceful and proactive when issues arise
• Excellent customer service skills

Requirements:

• Associates or Bachelors degree preferred or commensurate experience
• 6+ years of administrative experience in a corporate environment
• Proficiency in Microsoft Office tools - Outlook, Excel, Word and PowerPoint
• Experience handling expense reports, T&E systems and client systems (CRM)
• Insurance experience a plus
• Ability to work a hybrid schedule, ideally 3-4 days in the office
  

#LI-MS

#LI-REMOTE

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $46,100 to a maximum of $76,900. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.