Senior System Analyst 6 - Salesforce Marketing Cloud Marketing Campaign Specialist

Share Print Senior System Analyst 6 - Salesforce Marketing Cloud Marketing Campaign Specialist (100% remote) Primary Location: Lansing, Michigan V-Soft Consulting is currently hiring for a Senior System Analyst 6 - Salesforce Marketing Cloud Marketing Campaign Specialist (100% remote) for our premier client in Lansing, Michigan. Education and Experience » Top Skills & Years of Experience: Extensive Experience and Knowledge of Salesforce Marketing Cloud Features and Support. Experienced in facilitating training and publishing training materials. Experienced in production support and problem solving for Salesforce Marketing Cloud including Service Cloud Integrations. Be able to work directly with business/production owners on priorities and balance workloads. Strong written and verbal skills. WHAT YOU’LL DO: Job Responsibilities: Create additional templates as needed and train on this process. Create and present training resources for the basic Marketing Cloud functions in addition to the tasks outlined above. Train and support the Bureau of HIV and STI Programs (BHSP) on Marketing Cloud (MC) features and functions including but not limited to: Train team on how we can use Journey Builder to support the Training and Events Unit with their communications related to events. Identify solutions to solve complex problems leveraging Marketing Cloud features. (One pager instructions, facilitate training sessions and workgroups, etc.) Provide root cause analysis of Marketing Cloud features working with BHSP and technical teams to isolate issues across Salesforce Service Cloud and Marketing Cloud. Understand current Marketing Cloud implementation and assist with configuring features (like approvals) then provide training. Assistance with updating AMP script and training on this process. Identifying solutions in Marketing cloud and mitigation strategies for identified problems. Help perform regular audits to ensure information is flowing over correctly from Service Cloud to Marketing Cloud and problem solve integration issues if they exist. Assist with altering data extensions and help train the team on adding/removing specific people. Assist with updating permissions - segregate different folders/components for different users and help train on this task. (Activating/deactivating account and resetting passwords/multifactor authentication, etc.) Help update and alter automatic sends and provide training. Interested? Qualified candidates should send their resumes to mkareem@vsoftconsulting.com V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425. #LI-AK2 #Jobs