Store Manager - Specialty Coffee

Are you a leader who believes in creating an amazing experience in each customer we serve? Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry.

The Amazing Role . . . The Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee West Omaha location. This role builds and leads a friendly, service-oriented barista team, supports a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter’s Coffee core values of integrity, love, humility, and courage.

What you will be doing . . .

• Ensure consistent and quality customer experience through execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Support ongoing performance feedback and development for staff members, in partnership with the Store Manager
• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Encourage and support full team participation in setting store goals
• Maintain awareness of daily, weekly, and quarterly financial reports
• Maintain final accountability for store operations including ordering, scheduling and inventory counts.

The ideal candidate will have . . .

• Ability to effectively teach and lead others
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic, fast-paced, flexible work style
• Strong problem-solving, multi-tasking, and administrative
• Ability to anticipate and respond to customer needs
• Ability to work a full-time, flexible schedule
• 2+ years of supervisory experience in a restaurant or retail environment
• Detail orientated and self motivated
• Ability to work in a fast-paced environment and handle multiple duties
• Ability to stand in an upright position without walking more than three consecutive steps occasionally

Core Values: Integrity – Love – Courage – Humility

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage, training, and benefit programs, which can vary between franchisees.