Front Desk Agent
•Today
Estimated Pay | $17 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Ellensburg, Washington |
Compare Pay
Estimated Pay We estimate that this job pays $16.99 per hour based on our data.
$14.71
$16.99
$20.35
About this job
Job Description
Job Description
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
You might also like
in Ellensburg, WA
$17.00 - $20.00
Catholic Charities of Central Washington • 3h ago
$15
$15
$18
Planet Fitness - PFNoCritics • 9h ago
$21
Planet Fitness - PFNoCritics • 10h ago
Companies hiring hotel clerks
in Ellensburg, WA
Nearby locations
Explore more hotel clerk jobs
in Ellensburg, WA
Nearby Job Titles
Speech Pathologist Jobs Occupational Therapist Jobs Physical Therapist Jobs Taxi Driver Jobs Automotive Mechanic JobsNearby Locations
Ellensburg, WA Jobs Malaga, WA Jobs Kittitas, WA Jobs Vantage, WA Jobs Washington JobsNearby Companies
Uber Jobs Ardor Health Solutions Jobs Core Medical Group Jobs Jackson Therapy Partners Jobs Stemilt JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 896543330 Posted: 2024-04-28 Job Title: Desk Agent