Plumbing/HVAC Piping Service Technician

PSM is currently seeking an Plumbing/HVAC Piping Service Technician to join our team!

This position STARTS AT $24 to $42 per hour depending on qualifications.

PSM offers GREAT UNION BENEFITS to our Service Technicians (total compensation package of $65+ per hour for lead service techs).

The Plumbing Service Technician will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in commercial environments and ensure that work is performed in accordance with relevant codes. Responsibilities include assembling, installing, or repairing pipes, fittings, or fixtures of heating, water, or drainage systems in accordance with plumbing code specifications.

► Primary responsibilities:

• Performs commercial service to diagnose and resolve plumbing/HVAC piping issues.
• Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Maintains and repairs plumbing/HVAC piping systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
• Inspects high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repairs or replaces plumbing fixtures, tests joints and pipe systems.
• System Start-ups and Owner Training of Plumbing/HVAC Systems as required.
• Interprets drawings and specifications to determine layout requirements.
• Reviews blueprints, building codes or specifications to determine work details and procedure.
• Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.
• Installs pipe assemblies, fittings, valves, appliances, or fixtures using hand or power tools.
• Maintains accurate documentation of service calls and time management.
• Submits all complete paperwork in an accurate and timely manner.
• Maintains a properly clean and stocked service vehicle.
• Attends weekly departmental meetings.
• Participates in periodic inventory and truck inspections.
• Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner.
• Explains to the client each service performed each time a maintenance or repair is completed and ensures complete customer satisfaction.
• Documenting part sheets listing, corresponding job numbers and parts used on each job and turns in to the office daily.
• Debriefs with dispatch after completion of every job.
• Creates or calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
• Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them.
• Provides pricing to the customer for approval prior to performing any work.
• Maximizes lead opportunities based on the company's business plan.
• Participates in all company-sponsored training classes.
• Always maintains a professional image by:
  • Wearing only company-approved apparel.
  • Following safety policies and procedures.
  • abiding by all company standards of performance and code of ethics.
  • Maintaining a courteous demeanor with all customers and associates.
  • Maintaining a company vehicle, ensuring cleanliness and organization, both inside and out.
  • Respecting the customer’s property.

► Required knowledge, skills, and abilities:

• Must have a minimum of three years of verifiable plumbing experience in a service and maintenance operation. 5 years plus preferred.
• Knowledge of local and national plumbing codes.
• Ability to read and interpret blueprints and drawings.
• Computer proficiency
• Valid driver’s license and a clean driving record.

► Educational/certification requirements:

• GED or high school diploma
• Journeyman license
• Preferred: Associate degree in related field

► Environmental conditions:

• Field service environment
• Exposure to smells associated with sewer and water, sounds associated with power tools
• Exposure to dust and other debris
• Extreme weather conditions
• Extended work hours to include day and/or evening shifts
• On call availability
• Local & limited out of town travel. Out of town travel to average 20 nights a year.

► Physical requirements:

• Ability to work extended hours, nights or weekends
• Ability to stand, walk, and climb ladders and stairs
• Ability to climb, balance, stoop, kneel, crouch, and/or crawl
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Perform work assignments with or without reasonable accommodation to a known disability.