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Technical Consultant Specialist (MDM)
| Estimated Pay | $18 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Liberty Lake, Washington |
Compare Pay
Estimated Pay$15.06
$18.20
$25.69
About this job
For decades, Itron has been delivering critical energy and water infrastructure services to customers around the globe--and we're just getting started. Join us and help design the future of resource management.
Responsible for business process engineering techniques, develops technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise-wide solutions, using the company's or a third-party's hardware/software product. Develops and recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. Participates in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. In general, customers view this employee as a consultant. Performance is typically measured by delivery of agreed to solutions within budgeted hours.
Duties & Responsibilities
- Consult with customer on the accurate delivery of meter data, including data collection across AMI collection systems.
- Develop processes to ensure a high degree of meter data integrity through control and audit of processes and procedures used to capture, validate, and estimate data.
- Drives opportunities to leverage and continuously improve management, and technology systems to control risks, costs, optimize processes and ensure compliance, competitiveness, customer value and service.
- Understanding of the phases within the general project life cycles and project management methodologies and solutions.
- Strong written communication and presentation skills.
Required Skills and Experience
- Experience with AMI's, MDM systems, billing systems, or communications technology.
- Technology system aptitude and experience working with large technology systems.
- Understanding of AMI data collection, processing and billing processes and technology, meter to cash.
- Experience in system performance, optimization, and monitoring controls.
Preferred Skills and Experience
- Knowledge of meter data, collections, payments, and billing best practices.
- Demonstrated conflict and problem-solving skills (i.e. to resolve complex customer, process and technology related issues)
- Strong Communication and engagement skills
Education: Bachelor's Degree in related field is highly preferred but would consider requisite, related experience
Travel: 10% - 25%
EEO Statement
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
Itron is proud to be an . If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email .
Pay Transparency Info
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.
San Jose, CA: $100,000 - $188,000
About Itron
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the wellbeing of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.
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