Team Member

SAME DAY PAY / FLEXIBLE SCHEDULE / COMPETITIVE PAY

The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant, and safe for all Guests and employees.

Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
•	Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive “SUPERSTAR Service.” 
•	Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
•	Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
•	Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.
•	Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
•	Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
•	Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

SKILLS & ABILITIES:
Demonstrates and/or possesses the following:
•	Ability to work with others (as a team).
•	Ability to comfortably interact with all Guests.
•	Ability to look at the restaurant operations (from a Guest's viewpoint).
•	Ability to meet performance standards for assigned tasks and duties.
•	Ability to take initiative.
•	Problem-solving skills.
•	Stand for long periods of time.
•	Work around heat.
•	Work around others in close quarters.
•	Move throughout the restaurant and observe restaurant operations and employee work performance.
•	Work with various cleaning products.

Superior Star is an EOE