Service Manager

If you are an experienced Service Manager, this opportunity may be what helps you to accomplish your professional goals. You would oversee the maintenance department of a growing agricultural equipment company with excellent potential to continue expanding your opportunities. The company has a clear target of improving the performance of the company & its' staff. You will:  Take calls from customers on service-related issues on their equipment, diagnoses problems and send out mechanics with appropriate parts to effect repair  Perform repair/warranty work in house or on site as necessary  Discuss the proper way to operate and maintain the equipment with customers. This may include customer site training  Discuss determination of effectiveness with customers  Work with automated repair estimate systems, (computer) to determine job hour estimates  Lead the staff of mechanics to get jobs done in estimated time, correctly  Accomplish sales on used harvesters, gondolas and picking mechanisms  Arrange for transportation of equipment as needed  Make safety job one  Ensure service person follows safe work practices  Conduct bi-weekly tailgate safety meetings  Ensure all service personnel have the required driver training  Supervise five employees  Carry out supervisory responsibilities in per the company’s rules, plus Federal, State, and local laws  Interviewing, hiring, and training employees  Planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Requirements  At least five years of progressive experience in servicing grape harvesters and nut tree shakers  Associate's degree (A. A.) or equivalent from two-year college or technical school or the equivalent in experience  Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals  Able to write routine reports and correspondence  Able to speak effectively before groups of customers or employees of organization  Fluency in Spanish is a big plus To Apply Send your resume in MS Word format to Steve Wilson steve@denham.net or call (559) 222.5284 if you have any questions. Please refer to the job order number #109897M in your response. Compensation commensurate with qualifications. Visit www.denham.net to see other job listings. All inquiries will be held in the strictest confidence.