Health Information Systems Sr. Advisor

Job Summary:

The Health Information Systems Sr. Advisor will support a large USAID-funded Global Health Security (GHS) project to develop and implement policies and processes and ensures quality delivery of service on data management and strategic information activities. This position will lead the design, documentation, testing and implementation of country level database systems. This includes activities across Health Information Systems/Informatics, Business Intelligence and Data Analytics, Implementation Science, and Country Support, such as supporting country programs to develop robust systems for data management, analysis, visualization, and use (with an emphasis on DHIS2 and PowerBI); and capacity building for country stakeholders. Leads staff members' development and mentoring and is the main point of contact with donors and stakeholders on technical SI related matters.

This position is contingent upon successful award.

Accountabilities:

• Provide technical support and guidance for the development of MEL systems for the project, including but not limited to DHIS2/DHIS2 Trackers, and ensuring that these adhere to the appropriate global standards and guidelines.
• Provide leadership, technical support and guidance for the design, development, planning, implementation; and capacity building for necessary staff in analysis, visualization, dissemination, and use of data for performance improvement.
• Build project and staff capacity to develop and implement SI systems in line with donor requirements and best practices through formal training and ongoing mentoring.
• Identify and work collaboratively and cross-functionally to implement process improvement measures within data management on a project level.
• Escalate any potential or actual issues to supervisor, project team, and/or donor (USAID) in a timely manner, and follow issues through to resolution.
• Provide written project status reports to project leadership and donors, as appropriate.
• Contribute to the development and/or revision of project SI and MEL SOPs and related documentation.
• Lead the development of databases at global and project level using various software ensuring that these are appropriate to the local context.
• Assist in establishing metrics for project progress, performance, and cost. Assist in evaluating project performance to these standards.
• Monitor and work to maintain/improve country stakeholders and donor satisfaction by ensuring high quality service, communication, and management of project SI.
• Establish appropriate project tracking using computer assisted programs and ensure timely entry of project information.
• Take corrective measures where necessary to keep project in line with budget and workplan.
• Conduct internal and external project team meetings as needed. Assist supervisor with interview and selection process of new staff.
• Support documentation of initial and ongoing staff training as required by FHI 360 and donor (USAID).
• Supportin the design process to ensure that solutions can be implemented. Working with data management to validate designed functionality.

Applied Knowledge & Skills:

• Comprehensive knowledge of concepts, procedures, and practices with data management.
• Excellent oral and written communication skills.
• Excellent quantitative and analytical skills.
• Strong critical thinking and problem-solving skills.
• Ability to analyze and interpret data, identify errors and prepare reports.

• Ability to influence, motivate and collaborate with others.
• Ability to successfully multi-task, prioritize, manage multiple projects.
• Ability to lead initiatives to evaluate new technologies and resources.
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write and speak fluent English.

Problem Solving & Impact:

• Problems are complex and require analysis of situations and data with evaluation of various factors.
• Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.
• Decisions and actions may cause delays and affect a business unit or functional area within a department.

Education:

• Bachelor's Degree or International Equivalent in public health, Life Science, Health Science, Analytics, Information Management or Related Field.
• Project Management (PM) Certification preferred.

Experience:

• Typically requires 8+ years of data management and systems experience.
• Proficiency in Excel software and other database technologies required.
• Prior work experience in a non- governmental organization (NGO) and with the USG, particularly USAID.

Supervision Given/Received:

• Coordinates activities in the development of software tools, surveys, visit trackers and mobile data collection instruments for a study.
• Ensures issues with studies or other projects are resolved in a timely fashion.
• Participants in developing procedures, budgets, training and resources with management to achieve strategic goals.
• Reports to the Technical Director.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Typical Physical Demands: