Records Management Specialist

Job Summary

The successful candidate will be responsible for initial file review and setup within our internal case management system.

Specific Job Responsibilities

• Review client referrals for accuracy and completeness.
• Complete all data entry for file creation.
• Assign future internal tasks.
• Complete skip traces for information needed for relevant information.
• Requests all missing information in accordance with client requirements.
• Provide client(s) with regular updates relating to the action.
• Perform other duties as assigned.

Qualified candidates will:

• Prior knowledge of loan documents and Personal Identifiable Information (PII).
• Demonstrated attention to detail and analytical skills.
• Possess excellent written and verbal communication skills.
• Be willing to adapt to a frequently changing and dynamic work environment.
• Maintain a positive attitude and professionalism in all interaction(s).
• Work effectively in a fast-paced work environment with minimal supervision.
• Proficient in adobe acrobat and the redaction process.
• Proficient in the use of Microsoft Office.
• Demonstrated a history of multi-tasking and effectively prioritizing work.
• Prior knowledge of industry specific regulations and case management systems is preferred but not required.

Schedule & Benefits:

This is on-site position. Our team works Monday through Friday, 8:00am – 5:00pm EST. After a successful orientation period, flexible work schedules will be considered.

Feiwell & Hannoy provides a comprehensive benefit package, which includes:

• Medical, dental, and vision insurance
• Company-paid short-term disability and life insurance
• 401(k) plan
• Generous Paid time off
• Paid holidays
• Casual dress code
• Pay commensurate with experience
• Flexible hours and an emphasis on work-life balance

Acknowledgment:

Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.

We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.