Supportive Housing Case Manager

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

The Supportive Housing Case Manager provides strengths-based case management utilizing the Pathway of Hope Case Management Model to maintain housing, provide resources, and preventing a return to homelessness.

What You Will Do:

• Provide strengths-based case management to individuals and families residing in a residential program.
• Provide Pathway of Hope case management.
• Provide short-term and crisis intervention.
• Advocate for residents regarding landlord/tenant guidelines, property management, and collaborating agencies.
• Complete statistical and data reporting as required by The Salvation Army and funding sources.
• Coordinate and/or facilitate life skill courses for fiscal management, parenting skills, and offer focused group Bible Studies, and other topics.
• Develop individualized educational, health, nutrition, and family support plans for all participants for the purpose of furthering family goals, plans, and success strategies; provide parenting classes/workshops and develop action plans to improve healthy living and family dynamics.
• Oversee and facilitate in partnership with the Family Ministries Coordinator all spring/summer/fall/holidays' children activities/camp including residents at the WCC, Barton Apartments, and Carpenter Center; may provide transportation for parents and children.
• Participate in community networking committees supporting housing and program development.
• Provide summaries for the Advisory Council with The Salvation Army Women and Children's Center.

• Collaborate with The Salvation Army Women and Children's Center's on-going activities and be part of the On-Call call staff as needed.

• Participate in regular supervision.
• Participate in compliance and territorial reviews.
• Maintain clear communication with the property management company.
• Support residents in ministry and development of pastoral care.

• Other tasks as assigned by leadership.

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Bachelor's degree in social work, psychology, sociology, or related field.

Background Checks: The position requires a background check to be completed. Findings may disqualify an individual for this position

Experience: Two years providing case management and support services in a social service setting. Assisting vulnerable populations is preferred. Knowledge of Housing and Urban Development standards preferred.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe from Harm training within the first 90 days of employment; completion of Case Management Certification Program within 120 days of employment; completion of SIMS data training within 60 days of employment.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.

Supervisory Responsibility: No supervisory responsibilities

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity.
• Lifting, pulling and pushing of materials up to 25 pounds.
• May require bending, squatting, walking.
• May require standing for extended periods.

Travel: May require travel for training and local travel for meetings.

Working Conditions: Work is performed in an office environment located in a residential building; may require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

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