Sales Development Associate

Position Summary:

The Business Development Associate will focus on new business acquisition, lead nurture and lead routing management. The Business Development specialist will qualify leads to pass on to our Mid-Market and Business Development Teams, driving new business across key industry verticals.

Duties and Responsibilities

• Perform calls to nurture leads with data insights, product information, and campaigns to increase their understanding of the SFC portfolio, the value proposition, and relevant use cases for SFC products.

• Use proactive outreach to make initial contact, maintain communication and nurture leads through a variety of sales touchpoints (email, phone, social, direct mail, etc.)

• Qualify leads through cold calls and emails to increase understanding of SFC's unique value proposition and solutions moving them from little interest to warm and active interest; help our prospects evolve from a stage of education to a willingness to speak with the Business Development Manager.

• Accurately follow the established pre-sales process and consistently use Salesforce to research account history and document prospect interaction, ensuring efficient lead management.

• Maintain active engagement with leads using creative follow-up communication and ensure 100% satisfaction with all leads.

• Ensure a seamless hand-off of leads and meetings to the Mid-market and Business Development Teams.

• Research customer segments and clients to increase prospect database that will lead to qualified leads.

Education and Experience

• Bachelor's degree Preferred; or High School and two years or more of related selling experience

• Proven work experience as a Business Development Representative, Sales Account Manager or similar role.

• Hands-on experience with multiple sales techniques, including cold calls.

• Track record of achieving sales quotas and expectations.

• Experience with CRM software (ex. Salesforce).

• ZoomInfo or similar database platform experience.

• Campaign selling experience (multi-touch via phone, email, direct mail, social, etc.).

• Familiarity with MS Excel to analyze spreadsheets and charts.

• Clear understanding of sales performance metrics.

• Excellent communication and negotiation skills, both written and verbal.

• Ability to deliver engaging presentations and discuss technical footwear/product specifications.

• Excellent organizational skills, with emphasis on priorities and goal setting.

Competencies:

• Ability to work collaboratively within team

• Results oriented, drives behavior to achieve quantitative results

• High sense of urgency and action oriented

• Strong written and verbal communication skills, clearly articulates information in an effective and persuasive manner

• Perseverance, demonstrates persistence and determination to meet and exceed goals

• Adaptable, flexible and receptive to change

• Customer focus, builds and maintains effective relationships, identifies customer expectations, offers practical solutions to customer concerns

• Resilience, recovers quickly from setbacks or difficult situations

• Great attitude, work ethic and desire to learn

This job description is not intended to be all-inclusive. Employee may perform other related duties without notice or a change in compensation to meet the ongoing needs of the organization.

Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.