Dog Daycare/Kennel Attendent/Front Desk

We are professional, agile and our goal is to Camp Bow Wow® is the provider of premier doggy day care and overnight boarding. We are looking for responsible, punctual and hard working candidates to work as Camp Counselors and/or Front Desk at our Charlotte, Matthews, and Fort Mill Camp locations. Camp Bow Wow® provides a fun, safe and upscale environment for dogs to play all day while receiving lots of love and attention! We provide doggy day camp for clients wishing to drop their dogs off in the morning and pick them up in the evening, as well as overnight boarding for travelers. Overnight campers play in the day camp program during the day and have their own individual cabins at night. The camp concept provides the highest levels of fun, safety and service for our pets, and peace of mind for their pet parents.

Camp Counselor Position: We are looking for qualified, pet enthusiasts for camp. This team member would help with day camp and boarding for our campers (the dogs). The job consists mainly of caring for the animals and adhering to a strict schedule and cleaning routine. We are looking for several candidates to start in the Camp Counselor and Front Desk roles. This position requires caring for dogs seven days per week from the morning to the evening, so there are many different shifts available for you to work.

Front Desk Position: We are also looking for individuals who, in addition to working as a Camp Counselor, would be responsible for providing excellent customer service, answering phones and performing general clerical duties.

Responsibilities:
-This team member would help with day camp and boarding for our campers (the dogs)

– Caring for dogs of all breeds and sizes in our daycare, all day play environment

– Ensuring the safety of all of our campers by following operations policies

– Engaging in healthy play with dogs in play yards

– Managing dogs in your care to proactively avoid any scuffles in the play yards

– Ensuring a clean and sanitary facility

– Ensuring familiarity with all dog’s names and personalities

– Making sure all dogs are monitored for any cuts or scrapes while at play

– Ensuring timeline and daily checklist gets done in timely manner

Qualifications:

– Demonstrating a positive, fun attitude

- Previous sales experience and the ability to engage and educate pet owners about our services is a must

- The successful candidate will have great organization skills, be a born multi-tasker and able to work independently

- Applicants must be able and willing to work a flexible schedule including shifts that include mornings (start at 6:30 am), nights (until 7:00 pm), weekends and holidays

- Previous experience working with dogs in a professional setting such as a kennel, dog daycare, veterinary clinic, or animal shelter is preferred but not necessary - training is available

- Ability to handle dogs of various sizes and temperaments safely and confidently

- Strong customer service skills with the ability to communicate effectively with pet owners

- Physical stamina to handle heavy lifting (up to 50 pounds) and perform tasks that require bending, kneeling, and standing for extended periods of time

- Willingness to work flexible hours including weekends and holidays as needed

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.