Front Desk Agent
•Today
Verified Pay | $10.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | McAlester, Oklahoma |
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About this job
Job Description
Job DescriptionCompany Description
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as cash, checks, direct billing, debit, or credit. Process all check-outs.
- Resolve any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
- Keep the lobby, and work area clean.
- Do all the clerical work necessary to maintain the easy flow of duties.
- Night auditing includes checking and balancing hotel and restaurant accounting numbers. Job and Duties are not limited to this description and will be discussed during interview.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Job Type: Part-time (`24-30 Hours/ Week)
Salary: $10.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Overnight shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: In person
Candlelight Inn & Suites is located in Savanna about 10minutes south of McAlester on Hwy 69. Our hotel is rated #1 or at least in top three hotels in the area based on guests reviews on most all top travel agency sites and search engines. We take pride in proving excellent service and clean accommodations. We cultivate best work culture for our company and our employees to do their best and have a sense of satisfaction.
Company Description
Candlelight Inn & Suites is located in Savanna about 10minutes south of McAlester on Hwy 69. Our hotel is rated #1 or at least in top three hotels in the area based on guests reviews on most all top travel agency sites and search engines. We take pride in proving excellent service and clean accommodations. We cultivate best work culture for our company and our employees to do their best and have a sense of satisfaction.
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Full-time Jobs Part-time Jobs Seasonal Part-time Jobs Posting ID: 880167128 Posted: 2024-04-27 Job Title: Desk Agent