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Front Desk Receptionist
| Estimated Pay | $15 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Grand Rapids, MI Grand Rapids, Michigan |
Compare Pay
Estimated Pay$11.47
$15.32
$20.46
About this job
Job Description
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's computer system
- Answer phone calls and provide information to guests or transfer calls to the appropriate department
- Assist guests with inquiries, requests, and complaints, ensuring their satisfaction
- Handle cash transactions and maintain accurate records of all transactions
- Maintain a neat and organized front desk area
- Collaborate with other hotel staff to ensure smooth operations - Complete side work and breakfast.
Experience:
- Previous experience in customer service or hospitality is preferred
- Familiarity with phone systems and computer software is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy
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