Gym Manager

PURPOSE

The gym manager is engaging, upbeat, diligent, organized, focused, and driven to success. The ideal candidate knows how to drive the facility towards positive results and has a take-charge personality and a reputation and proven track record for getting things done.

As the gym manager, you will direct operations, sales, and customer service at the Lights Out location in Wesley Chapel, FL.

Your job will involve building, managing, and engaging a team of results-driven, culture-based staff.

• KEY RESPONSIBILITIES:
• Responsible for managing the pace, financial performance, and consistency in the facility.
• Develop, implement, and drive operational goals, objectives, and priorities for Lead roles and responsible for attainment of Facility financial results (e.g. member growth, revenue, facility operating profit, fitness revenue, labor, employee turnover and member retention).
• Responsible for the hiring and development of the facility team.
• Responsible for the performance management of team members to meet job expectations and financial results.
• Responsible for communicating, upholding and leading by example to deliver the Lights Out approach, purpose, and foundation.
• Manage a clean, friendly, and well-maintained facility.
• Ensure that all team members create and maintain our community and team culture in the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

MANAGING (50%)

• Provide consistent accountability for direct reports through training, coaching, conducting planning sessions and performance reviews.
• Recognize good performance and also take corrective action when necessary.
• Hold staff accountable for driving and delivering results.
• Control facility labor on a weekly basis to meet budget expectations.
• Recruit, interview and hire personnel.
• Develop direct reports by communicating priorities and encouraging the team to achieve results, through significant facetime and coaching.
• Provide direction to staff to deliver on performance goals and implementation of initiatives.
• Monitor facility facilities to ensure execution of our purpose, and adherence to company programs and initiatives.
• Offer feedback and direction to all team members.
• Communicate and execute sales and pricing promotions with staff.
• Resolve escalated member concerns.
• Provide resources and direction to ensure that policies and procedures, including loss prevention, employment and HR policies are enforced.
• Monitor and control retail inventory within the facility to drive profitability.

PLANNING AND ORGANIZING (15%)

• Provide direction to the staff to proactively develop thorough business plans. Ensure that the plans are executed with reoccurring performance checkpoints (see management section).
• Establish priorities and goals for member acquisition and retention.
• Identify, plan, and execute facility improvements.
• Facilitate facility meetings to ensure alignment with company goals and objectives.

LEADERSHIP, COACHING AND LEADING CHANGE (35%)

• Communicate, lead by example, and motivate your team to understand, and develop passion toward the brand, values, and strategy.
• Be consistently visible within the facility and set the example for providing member satisfaction, and team member engagement.
• Coaching to drive results
• Provide feedback and create a culture of accountability