Sr. Systems Engineer, IT Ops -VMware/Storage (Morristown, NJ / Hybrid)

Crum & Forster (C&F) Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Sr. Systems Engineer - ITOps (Morristown, NJ / Hybrid Remote)

Crum & Forster is looking to hire a highly skilled and experienced Senior Systems Engineer with expertise in NetApp storage, VMware, and Cisco UCS technologies to join our dynamic team. If you are a technical expert with a passion for optimizing data center operations, we encourage you to apply for this exciting opportunity. As a Senior Systems Engineer at Crum and Forster, you will play a critical role in managing and enhancing our data center infrastructure. You will be responsible for designing, implementing, and maintaining advanced storage, virtualization, and server solutions utilizing NetApp, VMware, and Cisco UCS technologies. Your expertise will be instrumental in ensuring the reliability, performance, and scalability of our data center environment.

What you will do:

Collaborate with cross-functional teams to design, implement, and maintain complex data center solutions
• Configure and optimize NetApp storage arrays, VMware virtualization, and Cisco UCS server hardware to meet business requirements.
• Manage and monitor NetApp storage systems, including provisioning, performance tuning, and capacity planning.
• Implement data protection and disaster recovery strategies for storage resources.
• Administer VMware virtualization environments, including ESXi hosts, vCenter Server, and virtual machines.
• Manage Cisco UCS blade and rack servers, including firmware updates and hardware configurations.
• Identify and resolve performance bottlenecks and issues within the data center infrastructure.
• Implement best practices to enhance system performance and resource utilization.
• Enforce security policies and procedures to protect data center assets.
• Ensure compliance with industry standards and regulations, such as ISO 27001 and NIST.
• Provide advanced troubleshooting and technical support for infrastructure-related issues.
• Collaborate with vendors and support teams to resolve complex problems.
• Maintain accurate documentation of configurations, processes, and procedures.
• Share knowledge and mentor junior team members to enhance the overall team's capabilities.
• Monitor productions systems, respond to and troubleshoot incidents
• Participate in a 24x7 on-call rotation

What you will bring to C&F:

• Bachelor's degree in information technology, computer science, or a related field
• 3-8+ Years of system administration experience, including servers and application support, server virtualization with VMware, Storage and UCS support.
  
• Experience with Cisco UCS hardware and UCS Manager.
• VMware vSphere design, configuration and optimization with 6.x and/or 7.x with backend SAN via NFS, iSCSI and/or Fiber Channel SANs or the new Hyperconverged Infrastructure solution, vSAN
• VMWare troubleshooting, analyzing and problem solving with virtual systems, including supporting vMotion, HA events and EXSi host issues;
• Troubleshoot Windows 2016/2019/2022 Enterprise Server environment
• Understanding of Internetworking with VLAN's
• Physical to Virtual Migrations, and Upgrades
• Hands on experience in configuring NAS/SAN attached data store
• Strong, working knowledge of Microsoft technologies - OS, DNS, AD, DHCP, DFS, FTP, SFTP,and GPO
• Strong proficiency in VMware VSphere
• Well-rounded knowledge of storage solutions (Netapp, EMC, Nimble)
• Well-rounded knowledge of hardware platforms primarily Cisco UCS infrastructure and HP servers
• Well-rounded knowledge of networking
• Excellent communication skills both written and verbal
• Excellent team player - proven ability to resolve problems professionally and systematically
• Ability to collaborate with resources across multiple disciplines and handle aggressive mission critical deadlines

#LI-MS

#LI-REMOTE

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know.We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know