Recreation Program Assistant - Front Desk

The City of Takoma Park Recreation Departmentis seeking an enthusiastic part-time Program Assistant - Front Desk. This position is responsible for the operation of the building's reception area. There are multiple positions available at both the Takoma Park Recreation Center (7315 New Hampshire Avenue) and at the Takoma Park Community Center (7500 Maple Avenue). The typical work hours vary and can be: Monday - Friday from 8:30-1pm, 2:30 p.m. - 10:00 p.m., Saturday from 9:00 a.m. - 6:00 p.m., andSundays from 12 p.m.- 5:00 p.m. This position requires the ability to work evenings and weekends. Occasional weekday morning substitution may also be available, as well as after hour rentals.

Typical Duties:

• Assisting with customer inquiries via phone and face-to-face interactions;
• Completing financial transactions using computer registration software;
• Scheduling rentals and activities in electronic door monitoring system;
• Monitoring patrons and ensuring the Center rules are followed and the patron's behavior is appropriate;
• Recording attendance for activities;
• Assisting with equipment and room set-up/breakdown; including cleaning equipment;
• Completing required paperwork;
• Other duties as assigned.

Knowledge, Skills, and Abilities required to be successful are:

• Aprofessional appearance and attitude;
• Ability to followwritten and oral instructions;
• Strong computer and writing skills;
• Excellent interpersonal communication and customer service skills;
• Ability to interact effectively with all age levels, abilities, and cultural backgrounds;
• Abilityto provide mature leadership, have fun, be flexible, and share enthusiasm;
• Ability to lift 25 lbs.

Minimum Qualifications

• Must be a minimum of 16 years of age;
• Applicants must possess or have the ability to be certified instandard Bloodborne Pathogens, CPR-AED/First Aid certifications.

The hourly wage is expected to be between $17.17and $20.22 and will be offered at a level consistent with the experience and qualifications of the candidate.This position is not subject to membership in the AFSCME union.The position will remain open until filled.

The City of Takoma Park is a small jurisdiction in Montgomery County, Maryland bordering the District of Columbia and Prince George's County. Inhabited by a diverse and politically active population of 17,000 residents, Takoma Park is known for its progressive policies, historic tree-lined neighborhoods, and independent businesses. We are proud to be a workforce of almost 200 full-time and part-time employees that are as diverse as the community we serve. We strive to maintain excellent customer service and responsiveness to our residents and everyone we work with. It is with this in mind that we seek to improve by championing quality and efficiency through a dedicated workforce and cooperative spirit.

The City of Takoma Park is proud to be an equal opportunity employer. We strive to be a diverse workforce that is representative of the residents we serve and the area in which we live. We are dedicated to creating an inclusive environment where employees of diverse backgrounds can thrive and make a positive impact in the services we provide.