Plumbing Service Technician

The Plumbing Service Technician will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes. Responsibilities include assembling, installing or repairing pipes, fittings, fixtures , water, and drainage systems in accordance with plumbing code specifications. We offer competitive hourly or commission-based pay, with our top performers making $100,000 per year or more.

► Primary responsibilities:

• Performs residential and light commercial service calls to diagnose and resolve plumbing issues.

• Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks.

• Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.

• Inspects high-pressure, air, steam, water, and gas systems to ascertain malfunctions.

• Repairs or replaces plumbing fixtures, tests joints, and pipe systems.

• Interprets drawings and specifications to determine layout requirements.

• Reviews blueprints, building codes or specifications to determine work details and procedure.

• Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.

• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.

• Assemble pipe sections, tubing, or fittings.

• Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.

• Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.

• Maintains accurate documentation of service calls and time management.

• Submits all complete paperwork in an accurate and timely manner.

• Maintains properly clean and stocked service vehicle.

• Participates in periodic inventory and truck inspections.

• Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner.

• Explains to the client each service performed each time a maintenance or repair is completed and ensures complete customer satisfaction.

• Documents Part Sheets listing, corresponding job numbers and parts used on each job and turns in to the office daily.

• Debriefs with dispatch after completion of every job.

• Creates or calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.

• Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them.

• Provides pricing to the customer for approval prior to performing any work.

• Maximizes lead opportunities based on the company's business plan.

• Participate in all company-sponsored training classes.

• Always maintain a professional image by:

  • Wearing only company-approved and provided Tru Plumbing and Gas® apparel.

  • Following safety policies and procedures.

  • Abiding by all company standards of performance and code of ethics.

  • Maintaining a courteous demeanor with all customers and associates.

  • Maintains company vehicle, ensuring cleanliness and organization, both inside and out.

  • Respecting the customer’s property.