Restaurant Host

We are looking for a Host, or Greeter, who will be responsible for welcoming guests to the restaurant and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Ultimately, you will ensure our daily operations run smoothly and our guests have a pleasant dining experience.
Duties/Responsibilities (including but not limited to the following):
Greeting customers as they walk into the restaurant
Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
Inform guests of current promotions and ensure a smooth handoff to service staff
Observe guests’ needs throughout dining experience to ensure they receive high quality service
Providing customers with menus and answering any initial questions they may have
Optimizing seating at different tables to ensure even workload for wait staff
Answering phones and scheduling reservations with large parties
Perform general cleaning duties throughout shift and at closing
Skills/Qualifications:
High school diploma or GED
Prior customer service experience in the hospitality industry a plus
Positive attitude and interpersonal skills
Good communication skills and phone etiquette
Flexibility when working alternating shifts
Ability to stand for long periods of time
Must walk and stand during the entire shift
Must be able to read and write English
Must be able to hear well in an environment with loud background noise
Health & Safety Precautions:
At TGI Fridays we strive to operate a safe and sanitary environment for both staff and guests alike, therefore all team members must abide by company mandated health guidelines, protocols and requirements.
Additional Information:
 Signing Bonus
 Benefits (*only full-time employees, waiting period may apply)
Health Insurance
Vision Insurance
Paid time off
401K
401K matching
Employee discount