Appointment Scheduler - Medical Group

Qualifications:

• High School Diploma.
• Minimum one-year medical office experience with similar duties of answering phones and taking messages.
• Requires pleasant telephone personality with good written and oral communication skills.
• Ability to interact well with patients and co-workers. Job Functions/Responsibilities
• Accept all incoming phone calls to your station (giving your name) and schedule patients correctly for the type of visit requested.
• Retrieve and distribute e-mails and portal messages.
• Retrieve and assign from the fax inbox.
• Verify upcoming appointments by e-mail and telephone confirmation.
• Complete keying for patient information in a timely and efficient manner.
• Make physician schedule changes and generate monthly appointment schedules.

Medical Appointment Scheduling at Main Telephone Console:

• Responsible for answering the telephone in a timely and courteous manner and forwarding calls to appropriate extensions.
• Responsible for locating doctors both in the office and out of the office.
• Provide backup assistance for appointment scheduling or messages if the need arises.
• Notify exchange of nightly and weekend on-call schedules.