Medical Assistant for a Managed Care Clinic

Medical Assistant- Managed Care/ Case Management 

·       One (1) year related experience.

·       CMA certified 

·       Strong interpersonal skills with patients and co-workers.

·       Proven ability to interact professionally and empathetically with patients and their families, particularly in sensitive situations.

·       Ability to field and manage a high volume of interaction with patients and their families.

·       Ability to balance multiple responsibilities and shift priorities as needed.

·       Ability to consistently prioritize patient care over other work demands.

·       Be able to maintain strict confidentiality with experience applying sound judgment and discretion.

·       Have excellent communication skills with the ability to communicate verbally and in writing.

·       Ability to work with mental health populations, including autistic children.

Preferred Qualifications:

 

·       Positive Personality

·       Self-motivated and detailed oriented 

·       Eager and excited to learn new things 

·       Electronic Medical Record experience

·       Experience with Microsoft Office products

 

 

Special Conditions:

 

·       Needs to be forward-thinking and able to drive practice and patient goals. 

Role and Responsibilities:

 

·       Answer phone calls, emails, and in-person inquiries

·       Communicate with patients to set up and schedule optimal appointment times.

·       Facilitate and engage as an integral part of the team and workflow by helping where needed and communicating needs.

·       Gather and track medical information from patients. 

·       Organize and input data into electronic health records. 

·       Inquire and process patients’ health insurance. 

·       Support office with administrative and secretarial tasks 

·       Communicate with the internal office team and providers to ensure patients are helped, and everyday tasks are accomplished. 

·       Understand and maintain HIPAA regulations. 

·       Perform TMS. (Onsite Training)

·       Perform duties of differing service platforms and any other responsibilities required. 

·       Act as liaison between patients, providers, and care team

·       Pays close attention to details and documentation.

·       Exhibits ability to be flexible to address patient needs as they arise.

·       Communicates clearly with patients’, family, and medical care team.

·       Exhibits strong interpersonal skills.

·       Works well with a diverse population.

·       Knowledge of Microsoft Office programs