Spa Host
•Today
| Verified Pay | $20 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | West Hollywood, California |
Compare Pay
Verified Pay This job pays $3.57 per hour more than the average pay for similar jobs in your area.
$14.88
$16.43
$20.00
$23.93
About this job
Job Description
Job Description
Our Brand:
FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face – in our studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon!
Who We’re Looking For:
- Outgoing, responsible, positive individuals who are genuinely passionate about driving exceptional customer experience
- Eager and sales-oriented professionals with enthusiasm about beauty and skincare products, and have experience in the retail market
- Must be a people-person with natural charisma that creates rapport with customers and builds long-lasting client retention
Job Duties and Responsibilities:
- Maintain an exceptional customer experience at every touch point of the clients experience in the studio, while having strong focus on maximizing retail potential and client retention
- Responsible for selling the brands’ unique offerings, workouts, homecare products, and maintaining firm understanding of all, as they become updated with company business
- Demonstrate the ability to attract and entice customers with effective retail theatre, incorporating the client journey & brand story
- Confidently answer all client inquiries regarding FaceGym workouts, while communicating accurate contraindications to clients at point of booking
- Coordinate smooth running of daily business, while effectively communicating the company cancellation and lateness policy to clients, and appropriately enforcing as necessary, with tact and professionalism
- Manage customer complaints with confidence, and overcome selling challenges, both in the studio and over the phone
- Ensuring the front desk and workstations are clean according to Health & Safety guidelines, and stocked with the products and tools/equipment necessary to carry out all FaceGym services and job tasks
- Communicate effectively and professionally with all the whole team throughout the day and day-to-day handover, making the team aware of any challenges may arise
- Demonstrate full proficiency of Zenoti system booking system, and all operating point-of-sale systems, registers and card machines
- Work to support management by through necessary cover across studio locations when necessary, to further support the brand and drive the business forward
- Portray a professional image at all times, ensuring high-standard representation of the brand, and consistently maintaining a positive demeanor while engaging with all stakeholders
- Maintain high standards of personal hygiene while adhering to FaceGym uniform and grooming guidelines
- Meet individual targets and performance goals, and accurately completing all required paperwork and reports for the store and the team
Job Qualifications and Requirements:
- Must be eligible to work in the U.S.
- Must have 1+ years with customer service and sales, with minimum 1 year in the spa/beauty industry
- Must have experience working with client booking systems, and selling skincare products
- Must be flexible to work a reasonable combination of evenings and rotating holidays, including minimum 4 weekend shifts per month
- Must be consistently punctual, reliable, flexible, and dedicated to assigned work commitments
- Must always demonstrate brand loyalty and represent the FaceGym F.A.M.I.L.Y. values with all work-related activities and stakeholder interaction
- Must be willing to support across all locations, when necessary, to further support and drive the business
Our Benefits:
- Industry leading salary with commission opportunities
- Generous PTO (paid time off) packages
- Diverse medical coverage through employer-sponsored health insurance
- Dental and vision coverage options for individual & family
- Confidential 24-hour Employee Assistance Program
- Employer-sponsored life insurance
- Great discounts on FaceGym workouts and products
- Career development and progression opportunities
- $20/hr plus retail commission
FaceGym F.A.M.I.L.Y. Values:
Fun
Fun
- We have fun working together
- We bring joy & excitement to beauty
- We feel good when we make others feel good
Audacious
- We strive to innovate every day
- We make confident & informed decisions
- We are brave & seek to disrupt the industry
Magic
- We collaborate together with purpose
- We go above & beyond to make things shine
- We find ways to surprise & delight our clients
Inclusive
- We support and learn from each other
- We are kind and respectful to each other
- Our differences are what makes us stronger
Love what you do
- We are positive & passionate
- We live the values of our brand
- We are obsessed with our customers
You Are Important
- We enjoy a balanced lifestyle with well-being
- We share our ideas to improve our business
- We bring our whole selves into our work
You might also like
in West Hollywood, CA
$16.00 - $25.00
Red Lobster • 3d ago
$16.00 - $25.00
Red Lobster • 3d ago
$18
The People Concern • 12h ago
$18
The People Concern • 12h ago
$18
Bella Reve Retreat and Spa • 19h ago
Companies hiring food service managers
in West Hollywood, CA
Nearby locations
Explore more food service manager jobs
in West Hollywood, CA
Nearby Job Titles
Taxi Driver Jobs Radiologic Technologist Jobs Automotive Mechanic Jobs Nurse Practitioners Jobs Registered Nurse JobsNearby Locations
Los Angeles, CA Jobs Torrance, CA Jobs Glendale, CA Jobs Santa Monica, CA Jobs California JobsNearby Companies
Uber Jobs U.S. Navy Jobs MV Transportation Jobs Alta Hospitals Jobs Lyft JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 867983323 Posted: 2024-05-03 Job Title: Spa Host
Your Privacy Choices