Behavioral Health Care Manager

Qualifications

- Licensed Clinical Social Worker (Preferred)

- Certified Medical Assistant with experience in Behavioral Health 

- Bachelor's degree in human services, gerontology, or related field.

- Certified Medical Assistant with experience in Behavioral Health

- Understand company goals and performance expectations

- Ability to work with multiple EHRs and learn new software quickly

- One year of related counseling or client advocacy or information/referral experience in an area of assignment ( such as mental health, aging, or disability services)

- Ability to learn new processes and implement them into your team

- Must have excellent customer service skills

- Able to educate and teach employees clinical skills

Responsibilities

- Schedule and conduct face-to-face or telephonic consultations and provide coaching support to assigned clients and/or their caregivers

- Meet with individuals and/or caregivers to complete needed assessments/documentation

- Determine the client's unmet needs, barriers, preferences, and goals, while applying person-centered principles; develop and implement the most appropriate care plan

- Make referrals and link clients and/or caregivers with the most appropriate resources

- Complete reports with required documentation and prescribe contacts within required time frames

- Serves as a liaison with organizations and businesses in the aging service community

- Provide patient care and be responsible for assigned employees' work

- Understand the benefits and components of behavioral health integration.

- Understand the monthly goals of the company and be able to meet the threshold required by management