Wellness Center Technician

QUALIFICATIONS

• HS Diploma or Associate's degree and at least 2 years in a patient care/mental health office setting
• at least one-year Medical Assistant or Mental/Behavioral Health experience preferred, but not required.
• CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS) appreciated but not required
• Strong organizational skills
• Ability to thrive in a fast-paced environment
• EMR – TrakStar and Advanced MD preferred but not required
• Strong communications skills
• Ability to develop rapport with clients quickly

Responsibilities:

• Check clients in and out daily on EMR
• Maintain sanitation procedures between clients
• Handle all administrative duties in a timely manner
• Perform routine clinical tasks to support medical staff
• Communicate with insurance companies for proper billing procedures
• Escort patients to exam rooms
• Administer Transcranial Magnetic Stimulation to patients with depression-training provided
• Administer esketamine medication to clients with depression-training provided
• Take blood pressure readings and records in REMS software
• Proficiency in Microsoft Office applications
• Billing software knowledge
• Knowledge of marketplace insurance payers & medical necessity guidelines are highly preferred, but not required, for this position
• Clinical Interviewing and supportive listening to clients
• Ability to work well with a team and independently.
• Demonstrated ability to maintain professional appearance and demeanor, and interface well with patients in a mental-health setting