Sales Associate

Position Summary

As a Store Associate, you must be able to assist with the daily operations of the store and provide exceptional sales and customer service in a timely and professional manner. You will also be responsible for maintaining Beef Jerky Experience standards according to policy and procedures established in the operations manual and as defined by the Owner of the store.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Ensures all opening and closing duties are completed as assigned.
• Ensures all customers are assisted in a courteous, enthusiastic, helpful and timely manner.
• Develops and maintains excellent product knowledge.
• Set up and restock merchandise according to established guidelines provided by the Owner.
• Ensures accuracy of inventory counts on an on-going basis (minimum each quarter).
• Maintains accurate and updated knowledge of the Point of Sale system and accurately perform all functions, including customer loyalty program.
• Encourages and assists in the development of all sales associates (Be a team player).
• Always complies with Tanger rules and regulations.
• Potentially assists with the staffing of off-site festivals/events.
• Upholds maintenance standards including sales area, back room and bathroom.
• Follows safety and security guidelines provided by the Owner.
• Completes all assigned duties in a timely manner.
• Performs other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Prior retail experience required

· High school diploma is required.

· Excellent verbal communication skills, especially the ability to persuasively describe Beef Jerky Outlet products to customers.

· Reliability—including being on-time for duties assigned; keeping commitments; following instructions and responding to management direction

· Flexibility—available to work additional hours as required

· Strong interpersonal skills—focusing on solving conflicts; listening to others without interrupting; keeping emotions under control; and remaining open to new ideas

· Maintains a professional appearance and manner.

· Ethical—Treats people with respect; inspires the trust of others; works with integrity; upholds organizational values

· Motivated to set and achieve challenging goals and demonstrates persistence to achieve goals.

· Excellent customer service skills.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.