Fleet Coordinator, Transportation

Mahal Bros is seeking an experienced Fleet Coordinator in the refrigerated transportation industry. We are currently looking for a Fleet Coordinator to join our dynamic team.

The Fleet Coordinator will manage the daily operations, including taking orders, building shipments, dispatching trucks, and handling customer questions and complaints. This individual will also be involved in maintaining positive customer and driver relations. We are looking for a leader with positive energy and a self-starter yet be part of our team and have very strong analytic and problem solving skills. Must be extremely detail oriented with the ability to multitask.

Essential Duties and Responsibilities:
• Ability to handle sales calls, emails and type orders
• Review dispatch operations on a daily basis and implement changes as needed
• Establish and maintain strong relationships with customers and drivers
• Interpret documents such as freight contracts
• Ensure dispatch operations are in compliance with all applicable laws and regulations
• Organizes and maintains file system, files correspondence and other records.
• Ensure all customers’ files are updated and current
• Assist in gathering data for driver evaluation and productivity
• Take on-call duties on a rotating schedule
• Ability to work under pressure and multitask while maintaining close attention to detail
• Perform special projects as needed.
• Ability to communicate with drivers professionally
• Maintain a positive relationship with company drivers

Requirements:
• MUST HAVE experience in produce shipping or transportation industry.
• Strong computer/ Math skills (Microsoft proficiency required)
• Excellent organizational, administrative, problem solving, and analytical abilities
• Exceptional verbal, written, and interpersonal communications, including the ability to influence, persuade and negotiate customers and carriers
• Strong work ethic with the ability to multi-task and learn and grow with the job
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to work in a team environment, while also delivering independent results
• Any LTL freight experience highly desirable
• Bi-Lingual in English and Spanish