Administrative Assistant Dispatcher

We are seeking an Administrative Assistant Dispatcher to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

• Schedule transportation services, plan routes, and assign drivers.
• Draft correspondences and other formal documents
• Dispatch drivers, vehicles, and/or equipment to appropriate locations according to job descriptions, customer requests, or immediate needs
• Prioritize calls according to urgency and importance
• Relay information to and from the drivers, supervisors, and/or emergency personnel
• Answer and direct phone calls
• Use telephones, instant messenger, or text messages to contact employees or emergency personnel
• Speak with supervisors or customers to resolve problems
• Address problems and requests by transmitting information or providing solutions
• Prepare daily work, such as schedules, etc.
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory record, and other information
• Process and apply payments to appropriate invoices
• Billing
• Invoicing
• Process and release vehicles and/or personal items from vehicles located in impound facilities
• Address problems and requests by transmitting information or providing solutions
• File paperwork and upload documents according to their appropriate files
• Greet and assist onsite guests
• Perform all other office tasks

Qualifications:

• Previous experience in office administration, towing, or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• ​Strong organizational skills