Hotel Front Desk Staff
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Durham, North Carolina |
Compare Pay
Estimated Pay We estimate that this job pays $13.75 per hour based on our data.
$11.12
$13.75
$17.15
About this job
Job Description
Job Description
We are seeking a Hotel Front Desk Staff to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. You are a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. Previous customer service experience is required.
Responsibilities:
- Greet guests upon entry of hotel to provide positive first impression.
- Assist guests with the arrival and departure from hotel.
- Take hotel reservations via telephone confirming guest information, room selection, price, and guarantee method.
- Understand the importance of responding quickly to guest needs and complaints.
- Maintain sincere interest in providing stellar customer care.
- Ability to process information quickly and accurately.
- Communicate pertinent guest information to designated departments.
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
US BASED CANDIDATES ONLY PLEASE.
FOREIGN INDIVIDUALS PLEASE DO NOT APPLY.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 833959045 Posted: 2024-05-03 Job Title: Desk Staff