Cricket Wireless - Sales Associate - Bilingual in English and Spanish

The average effective pay rate in the area is $15-$17 an hour with bi-annual raises and the potential to make more.

Our Partners dedicate their day to showing our customers that we care. We take the time to listen to our customers and do things right the first time. We make all inquiries seamless and execute them with efficiency and speed. Lastly, we honor our commitments to our customers and treat them with the utmost level of professionalism.

Cricket is looking for; customer-focused, self-motivated, eager individuals to embrace our company’s values and grow to their maximum potential. We are seeking someone to become an integral part of our team. You will be responsible for selling products, merchandise, and services in order to drive company revenue. Due to our ever-growing customer base being bilingual is a highly preferred skill for this position.

Responsibilities:

• Greet customers and identify their wireless needs
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Stay up-to-date with new products/services
• Process customers orders
• Transfer customer's information by request
• Investigate and resolve customer complaints

Skills:

• Ability to build rapport with customers
• Proven work experience and reliability as a Retail Sales Representative, Sales Associate, or similar role
• Experience working in a professional organization
• Experience working with computers as part of their job
• A passion for wireless technology
• Bilingual in English and Spanish

Compensation Includes:

• Hourly Pay plus a monthly bonus
• Career opportunities to team lead and management
• Benefits (Healthcare, Dental, Retirement, Vacation)
• Phone and monthly service discounts